All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. I found using both companies resulted in an onslaught of targeted online advertising, although BetterHelps was much more specialized to me. Therapy offers a broad array of benefits for all of us. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. Brightside was founded by Brad Kittredge in 2017, and is based in Oakland, California. If you want to apply for financial aid, youll do so during the sign-up process. Online therapy can serve as a source of connection and support, especially during a time (in light of the pandemic) that feels otherwise isolating, says Sheava Zadeh, PhD, LEP, BCIM, a psychologist and the founder of Pamper Your Brain. You can cancel your subscription at any time if you decide that BetterHelp is not working for you. BetterHelp pairs users with licensed therapists for web-based therapy sessions. Users can also revisit messages from therapists at any time with the platforms re-read feature. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. BetterHelp is a subscription plan with services not generally covered by health insurance, Medicare, or Medicaid. Have questions about this ad or our catalog? Our team thoroughly researches and evaluates the recommendations we make on our site. The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. The introductory questionnaire is fairly detailed, asking you: Youll also be screened for depression. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. At Brightside, messages include both your therapist and a customer service representative. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? This is similar to office sessions with a qualified therapist. This process helps narrow down the options to get a therapist who best meets your needs. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. Submissions should come only from actors, their parent/legal guardian or casting agency. However, there are some conditions that are still best treated in person. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. Simone is the health editorial director for performance marketing at Verywell. Brightside, however, does not offer group therapy. Any additional services offered are unique to that online therapy website. BetterHelp also is not ideal for users with faulty or unstable internet connections. According to BetterHelp, getting paired with a therapist takes about 24 hours or less. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. Kaiser Family Foundation. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. If you dont like waiting hours for a response, you can schedule a live chat session with your counselor. Still, according to a 2021 Consumer Reports article, this HIPAA compliance may only start once you have created an account. You have online access to experienced therapists. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. All the companys counselors have a masters or doctorate degree and possess at least 3 years and 1,000 hours of experience as mental health professionals. This option mimics the comfort of texting a good friend. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. Video therapy has been proven to be just as effective as in-person therapy. Information provided on Forbes Health is for educational purposes only. BetterHelp says employed therapists are licensed and accredited. Theres also an option for group therapy, known as groupinars. Forbes Health adheres to strict editorial integrity standards. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. BetterHelp has an average of 4.07 out of 5 stars on Better Business Bureau (BBB) from over 330 customer reviews. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. If you prefer to choose your own therapist, you can do so by navigating to the bottom of the BetterHelp homepage and clicking Find a therapist. However, this choice isnt explained in BetterHelps FAQs page. Both begin with a short questionnaire about your background, your location, and why you are seeking therapy. The BetterHelp app received 4.8 stars from more than 67,300 reviews on the App Store. Financial aid is available to users who cant afford the standard price. In contrast, Talkspace may be a better option for those interested in messaging their therapist daily and want the ability to have medication prescribed to them. For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. BetterHelp has expanded its services in recent years and now partners with businesses and universities. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. We do not offer individual medical advice, diagnosis or treatment plans. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. Powell was matched with a therapist within a day. Writing down your thoughts is a useful exercise for all kinds of situations, Imrie says. BetterHelp Learn More My Doubts About Online Therapy All have a masters or doctoral degree in the area they specialize in. There are many pros when it comes to online or teletherapy. The subscription cost may be lower than in-person sessions with a qualified therapist. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. Despite the stigma surrounding mental health conditions, they are incredibly common. I found my online video sessions with my therapist to be as helpful as my previous experiences with in-person therapy. Also, we use third-party cookies to track your website behavior and target advertising. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. Get help, you deserve to be happy! BetterHelp runs on a subscription model. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. When you sign up with BetterHelp, you dont have to enter your full name. At BetterHelp, you may get a therapist who uses CBT, or you may get someone with more of an eclectic approach, as I do not insist on using any particular modality for each client, but rather, I like to tailor my approach and methods, as one of my BetterHelp therapists described herself in her bio. First, you answer several questions about the reasons youre seeking therapy, what you hope to accomplish with counseling and any additional information you wish to provide. This method is like email, so its not a real-time chat. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. Also, in-person therapy sessions are a more appropriate fit for managing severe mental health conditions. . BetterHelp also offers financial aid for those who qualify for example, for anyone whos unemployed or going through financial difficulty. BetterHelp also allows you to book extra sessions, but will not give a price until you actually try to book the session. You also cannot get insurance reimbursement for the therapy costs from using the platform. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. It explicitly specifies what it doesnt treat, which are conditions it deems serious enough to warrant in-person care: eating disorders, addiction issues, or serious mental health conditions such as bipolar disorder (BPD) or schizophrenia. You can remain anonymous with your therapist. By using iSpot.tv, you accept our. Additionally, BetterHelp notes that even if your insurance plan covers your cost for teletherapy sessions, your copay from your health insurer may be more than the total cost of your sessions. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. These are called groupinars. If you want to attend a groupinar but arent able to make it to the meeting time, you can get a link to the recording via email. You may connect with them through text-only messaging in your private chat room. Interested in trying BetterHelp? Knowing hes there is really comforting.. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. 2005-2023 Healthline Media a Red Ventures Company. BetterHelp counseling services arent generally covered by health insurance. While we work hard to provide accurate and up-to-date information that we think you will find relevant, Forbes Health does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. No, BetterHelp does not accept insurance from any health insurance provider and is not covered by Medicare or Medicaid. Users generally report positive experiences with BetterHelps network of therapists, services, and the effectiveness of the therapy sessions. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? We include products we think are useful for our readers. Healthlines former senior market editor Jamey Powell found that this was one of her favorite benefits of BetterHelp. BetterHelp is a subscription-based online therapy platform for individuals 18+ across the US and internationally. You can potentially get a discounted rate depending on the services you choose. Last medically reviewed on February 2, 2022. BetterHelp is a reputable online teletherapy platform thats been vetted against our business and medical standards. She received a free trial of the platform to test it out, but she says that shell continue to use it for a few different reasons. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. BetterHelp specializes in stress, anxiety, depression, addiction, eating disorders, sleep disorders, and parenting and family counseling Cerebral $17.25-$81.25 per week Its model is all about access, and puts decision-making in the hands of the clients rather than the therapist. In addition to screening BetterHelp using our intensive vetting process, we also looked at their medical credibility, business practices, and social impact. At $60 to $90 per week, BetterHelp could be a more convenient and affordable option for some. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. Therapy can be intimidating, especially for a lot of first-time clients. According to BetterHelp, users privacy and confidentiality are of utmost priority. Overall, Acadia reported a total of $675.3 million in revenue in the fourth quarter, a 13.8% increase year over year. This site does not include all companies or products available within the market. Just 25% of therapists who apply are accepted to practice through BetterHelp, according to the company. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. BetterHelp offers anytime one-on-one messaging with your therapist, whereas Brightside's in-portal messaging is for scheduling and customer service issues only, not for therapy. Receive the help you deserve. This means that everything discussed during appointments is strictly confidential unless theres a case of immediate harm to the user or someone else. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. You can access BetterHelp counseling services via a smartphone, computer or tablet. A: No, BetterHelp is not covered by insurance. It would help us match you with the most suitable therapist for you. This compensation comes from two main sources. Deb Hipp is a freelance writer in Kansas City, Missouri. We also reviewed results from a survey of 105 users across 55 online therapy companies, including BetterHelp and Brightside. We follow an advertising policy ensuring that sponsors and business partners never influence our content. Heres a brief overview of how they compare: BetterHelp tends to be a better option for clients who want affordable live virtual therapy sessions. Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. Brightside does offer psychiatry, and can add a medication option to your plan, while BetterHelps platform deals exclusively in therapy, with no medication available. BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy - Behavioral Health Business Digital Health BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy By Laura Lovett | January 9, 2023 Porapak Apichodilok Overall, I would rate my experience with BetterHelp as excellent. . Use MediaRadar to stay current on new product launches for BetterHelp. Two things we care about almost as much as the issue we're seeking therapy for: our precious time and money. Hours of experience service representative for educational purposes only not be right for your circumstances like email, so not. Therapist complained to me BetterHelp does not accept insurance from any health insurance, Medicare, Medicaid! Afford the standard price you to book extra sessions, but will not give price... Like waiting hours for a response, you can schedule a live session! 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