virgin voyages cancellation policy covidvirgin voyages cancellation policy covid
Yes, I want to receive emails from Virgin Voyages. On March 12, Virgin released a statement postponing the showcase tour of the inaugural season of Scarlet Lady until July 15, and the Maiden Voyage taking place Aug. 7. If this is not complete, we cannot let you board the ship. We never want you to miss out on even one day, so well also offer you a prorated daily Future Voyage Credit (FVC), based on the price you paid for the voyage (excluding taxes and fees), will be offered to anyone placed in quarantine/isolation. So in the instance that any of our Sailors or Crew potentially become unwell after we return home, we want you to know weve got your back by: Please note that all of our Sailors are responsible for making necessary COVID-testing plans after disembarkation from the ship. A Guest found smoking anything, to include vapes, in their room (including balcony) or other non-designated areas onboard, agree to a $500 fee to be added to their onboard account, and may be disembarked from the Voyage, which may be at a port of call. Within 350 in Upper. (Enrollment required for select benefits.). Get expert advice, insider tips and more. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). Individual cancellation policies apply at the Guest level for any individual cancellation within a cabin. Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. By proceeding, you agree to Cruise Critics, Virgin Voyages Cruise Line Refund Policies. Heres a peek. 45 days or more before your departure date, you have 24 hours to provide your payment information. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Different refund policies may exist for bookings made outside the United States or Canada. A fare difference may apply at the time of rebooking. 1. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Azamara Le Club Voyage Cruise Loyalty Program, Hidden in the Fine Print: 16 Things You Need to Know About Your Cruise Contract. Refunds will be issued to your original form of payment. What happens if a Sailor tests positive at the terminal? How To Cope With Cruising's Pause? Where necessary in order to comply with applicable safety requirements, we may require a Disabled Person or Person with Reduced Mobility to be accompanied by another person who is fit and able to assist them in day to day activities. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. The Plantation-based cruise line was set to debut in March 2020, but the . Find out how here. Our considerations and protocols at our destinations, 9. Masks may be required during embarkation and disembarkation and at ports depending on local recommendations. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. Required pre-flight COVID tests on disembarkation, 1. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. After the 7-day grace period, the deposit is 100% non-refundable. No change fees will be charged for Voyage date or cabin changes. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. -- please see the links below. Booster shots are recommended for those who are eligible. On the day of your sail, please arrive at the terminal at your selected arrival slot as specified in the Sailor App. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. (Proof of a positive test result is required. For your comfort and convenience, we recommend that Guests arrive at your selected arrival slot noted on your Voyage documents. - You have the most flexibility outside of 120 days prior to your departure date. We ask that all Guests complete the online check-in as soon as possible. COVID-19 antigen testing prior to sailing. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. The high annual fee is only worth it if youre taking full advantage of the cards benefits. The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. A deposit is required to confirm a reservation in the amount of 20% of the total Voyage fare, excluding add-on components and ancillary purchases made prior to sailing, and taxes and fees. In response to Center for Disease Control and Prevention 's decision to discontinue its voluntary COVID-19 program for cruise ships, Virgin Voyages has decided to mirror the rest of the travel . - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. Submit an insurance claim if travel protection (aka travel insurance) was purchased. Beyond that, there are no other COVID-specific refund policies. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. Virgin Voyages cannot accept Guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during, the voyage. Any alcohol in checked luggage will be collected on embarkation and returned once the voyage is complete. Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. Always check with your cruise line or travel agent before making a decision. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Virgin Voyages shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Required pre-flight COVID tests on disembarkation. The Band is your room key, wallet, bar and restaurant tab all in one with just one, simple tap. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. 25 Feb/23. In order to do so, heres what were doing and what well need from you: 4. Plus Ups are excluded. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . Carnivals cancellation policy has changed recently to become less flexible. Please view our advertising policy page for more information. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. The transportation of Guests (or Sailors as we refer to in our brand vernacular) and baggage is governed by theTicket Contract. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. Sir Richard Branson's . This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. If you test positive prior to your sail, we have credit/refund policies so you can join us soon, 2. How Reassuring are New Cruise Cancellation Policies Really? Additional rights may apply to our U.K. The contact page offers options for online chat, email message, or you may call (954) 488-2955. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. Accordingly, it may be necessary to change the published Voyage or shore excursion itinerary. Make sure to plan ahead as they'll only allow those more than two weeks out from their second dose before boarding. Weve got you covered, so you don't have to miss out on all the great deals (and unmatched experiences) weve got going on. Travel Restrictions to Prevent the Spread of Disease, When NOT to Travel: Avoid Spreading COVID-19 | CDC, Travel during the coronavirus pandemic | European Commission, In addition to pre-voyage assessments completed by those who are deemed high risk of becoming infected with SARS-CoV-2 (Coronavirus), we will collect a pre-voyage medical questionnaire/health declaration that all Sailors must complete before boarding the ship, This pre-voyage medical questionnaire opens up for completion in the Virgin Voyages Sailor App 24 hours prior to sailing, Sailors cannot board the ship until they have completed this questionnaire, If Sailors responses cause our medical team concern (i.e. We'll waive the additional cost, so you don't pay more than for your original ticket. We suggest participating in shoreside activities that meet the sanitation and/or physical distancing requirements that we have and follow onboard our ships, All Shore Excursion operators listed on our website or mobile app have committed to implementing our Voyage Well initiative health and safety protocols, including vaccinated tour guides or, if not vaccinated, proof of a negative PCR Test 48 hours prior to the Shore Thing departure or negative Antigen Test on the morning of the Shore Thing departure, That being said, we cannot ensure or guarantee that all such health and safety protocols have been implemented or will be maintained at all times by the Shore Thing operators, All Sailors going ashore will also be required to comply with protocols in each specific port of call, We encourage Sailors to visit each destinations official website to familiarize themselves with the local health and safety measures in effect at each port of call, Any Sailor who has signs of COVID will receive complimentary medical care on board via our onboard Medical Team our medical center is equipped with the latest PCR testing capabilities to test for COVID-19 and other viral diseases, In case of a positive PCR test, those Sailors will be isolated under Virgin Voyages Infection Prevention & Control protocols, Our highly trained medical team will treat impacted Sailors with the best care until we arrive back and are in port, and the impacted Sailors can be transferred to local medical or quarantine facilities, If negative, we will test for other viral infections as well, for example, influenza A & B, etc., and if any of those tests are confirmed, treatment is administered accordingly, Isolation may not be required for the above cases, but our medical doctors on board will determine on a case by case basis, Using the close contact tracing feature built into our Sailor App, we will identify other Sailors and Crew who will also need to isolate and take a PCR test, If those Sailors test positive, they will need to remain isolated for the rest of the Voyage and then be transferred to a designated shore-based quarantine facility to complete the remainder of the required quarantine period, Any and all Sailors who test positive for COVID-19 are moved to a Sea Terrace Cabin on Deck 9 in an isolated zone away from other Sailors, A prorated voyage fare FVC will be given to anyone who has their cruise cut short due to testing positive for COVID-19, or being suspected of having COVID-19 during the sailing, If required, Virgin Voyages will cover the costs of your COVID-19 medical treatment on board, If you test positive, Virgin Voyages will take care of all Ship Eats delivery charges while in isolation and/or quarantine and WiFi will automatically be provided, We will also take care of all On-Demand Entertainment Charges from Sailors folios during isolation/quarantine, Please note that all other Ship Eats charges will still be applied to orders e.g. What happens if a Sailor tests positive for COVID on board, 6. Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. Health and wellbeing For assistance, please call 1-800-430-5308, or in the UK +44-20-800-3688912. If you test positive, you will be denied boarding. COVID-19 specific refunds: Virgin is offering full refunds for those who cancel because they do not wish to be vaccinated prior to cruises that take place while COVID vaccines are mandated by the cruise line. Virgin Voyages has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Virgin Voyages can provide. If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. The tips are on us, We've got you (and your hair) covered there, These are already provided in your cabin and/or suites, There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges, Extension cords and multi-plug power strips, Seasonal and/or celebratory light bulb strings, Any appliance with a heating body or element, Any flammable liquids, fuels, paints or thinners, Aerosols, except for personal care toiletries which are permitted, Personal grooming items exception: personal grooming items such as metal nail files, cuticle tools, scissors for trimming facial hair, manicure sets and other similar small personal grooming items, are permitted on board, Golf clubs (permitted, stored in the cabin), Scooters, regular or electrical (not for disability related use), Remote-controlled helicopters, airplanes, drones or similar devices, Spillable batteries (note: wheelchair batteries are permitted), Other compressed gas cylinders (medical gas bottles are permitted - 680 liters or E / M-24 size, only 2 can be hand carried, rest are delivered), Alcoholic beverages, hard liquor, spirits or beer is not allowed. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Required pre-flight COVID tests on disembarkation. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. You will be required to follow all posted instructions while sailing with us. 4. Dining. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. Our pre-boarding screening policies and communications, 3. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. Each Guest shall be liable to and reimburse Virgin Voyages for all damage to the vessel and its furnishings, equipment and property caused by any willful or negligent act or omission by a Guest. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Terminal details on the day of embarkation and disembarkation. But if you need help, well do our utmost to provide it. - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. Keeping our Crew members safe and healthy. Sailors will be departing, and arriving back home, from our very own, gorgeous Terminal V located at 718 N Cruise Blvd, Miami, FL 33132. Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. Reservations may be booked directly by travel agents or tour operators using our FirstMates.com website. 2. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. What you can book once youre on the ship, 5. Virgin Voyages announced that all passengers and crew must be fully vaccinated for Covid-19 before embarking on its ship. Related: Heres a first look at Celebritys new Celebrity Apex. On cancellations made 121 days from sailing, you can expect the balance after your deposit as a refund. In accordance with our industry standards and with consideration and guidance by the CDC, we are adjusting our protocols. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). Virgin Voyages grants leeway to Guests to reschedule his or her Voyage up to 45 days of the originally-scheduled Virgin Voyages-arranged itinerary starts -- meaning at 45 days before your departure date, there is flexibility, but at 44 days before yoru departure date, the deal is final (except we do permit you to transfer your voyage-only to someone up to 48 hours before the voyage sail date). Things happen, and you deserve peace of mind knowing that if you or your fellow Sailors test positive, well not only care for you and make sure you get home safely, but we offer a prorated daily Voyage Credit for each day impacted by a potential COVID-related case. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. ), Related: Interesting things youll only find on Majestic Princess. It's our job to keep you, and our Crew, well throughout your voyage; so below you can find all the documents and tests we need from you before getting on board. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Pricing guarantees: Virgin does not offer refunds due to price drops after booking. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? Complete the Voyage Well acknowledgement in our Sailor App, 6. a Sailor has answered Yes to any question) Sailors will be asked, on arrival at the terminal, to meet with the Virgin Voyages medical care crew for an evaluation prior to boarding, The medical care team will decide, based on this evaluation, if a Sailor is fit to travel or not, If deemed not fit to travel, those particular Sailors will be denied boarding, We do not require travel insurance to sail, but strongly advise Sailors to purchase private travel insurance and make sure that it covers you for COVID-related expenses, At a minimum, you should have coverage for the cost of cancellation by yourself and the cost of medical treatment and assistance, including repatriation, or in the event of an accident or illness, It is your responsibility to make sure that the insurance you purchase is suitable for your particular needs, and to purchase additional or alternative insurance if required, Please read your policy details carefully and bring your policy with you, If you choose to travel without adequate insurance, we may not be liable for any losses suffered by Sailors with respect to what insurance covers, Self-isolating as a result of COVID-19 symptoms, Sharing a household or support bubble with somebody who has experienced COVID-19 symptoms in the last 14 days, If youre unsure as to whether or not youre in a high-risk health group, please call, We recommend that you wear a mask when you feel it necessary, wash hands frequently, and maintain social distancing when you can, When flying on planes or using car services like Uber or Lyft, we ask that you abide by their mask-wearing protocols, a blood cancer (such as leukemia or lymphoma), a weakened immune system due to treatment (biological therapy, chemotherapy, or radiotherapy). In order to come on board, we ask that our Sailors abide by our rules in terms of what is prohibited on board. Newsletter; Write a Review; Boards; . While our ships comply with all U.S. Centers for Disease Control requirements for the prevention, response, and mitigation of communicable diseases, to include COVID-19, our vessel is equipped to provide basic medical care only. Virgin Voyages cannot be responsible for the financial condition or integrity of any travel agent utilized by you. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. Passengers who do so are eligible to receive a full refund in the form of FCC. If Virgin must cancel the cruise: Notice is given to guests affected by cancellations regarding their options for rebooking or refunds. CCTV and body camera footage may be retained and provided to police or other law enforcement, crime prevention, or regulatory agencies (in any jurisdiction). We also deploy body cameras on our Security Team members. Virgin Voyages, Richard Branson's adult-only cruise line, will require all passengers and crew to be vaccinated for COVID-19 before boarding, the company announced Tuesday . That's exactly the case with the Amex Platinum card. Complete the health-check form in our Sailor App, 2. A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. Click. Related: A look inside Regents most expensive cruise ship. For questions about whether our Voyage experience is right for you, please contact our Shoreside Sailor Services by clicking here or if in the US or Canada calling 1-954-488-2955 and if in the UK +44-20-3003-4914. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. Whenever possible, Virgin Voyages will work to accommodate Guests with special needs. In the event of strikes, lockouts, labor issues, riots, health emergencies, weather conditions, mechanical difficulties or a variety of other reasons, Virgin Voyages has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. As the world changes, were evolving our practices and testing protocols as well. Any guest who has had close contact with people suspected or confirmed of having COVID-19 is also subject to the CLIA 14-day ban. Welcome to help centre. These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages experience on board Scarlet Lady. Unruly, abusive or aggressive behavior toward other Guests or crew will not be tolerated and may be grounds for disembarkation as well. Guests will be asked to access the Safety Brief via the Virgin Voyages mobile app or the in-cabin tablet once onboard the ship. For our UK Guests: any conflict between any of the items above andThe Package Travel and Linked Travel Arrangements Regulations 2018will be resolved in favor of the latter when deviation from the regulations is not permitted. (Proof is required.) 3. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. A complete look at Virgin Voyages' refund policies. As always, we recommend you purchase our Voyage Protection. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. Providing vaccination status (if applicable), 1. This post contains references to products from one or more of our advertisers. From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, plus a fully vaccinated and boosted Crew our top priority is creating the safest environment possible so you can focus on soaking up your vacation. Particular rights provided in the form of FCC Points on prepaid hotels booked with Express! For COVID-19 before embarking on its ship crew will not be tolerated and may be necessary to the! Not let you board the ship rebooking or refunds change fees will be asked to the. Price drops after booking statement credit can be complicated to take advantage of Virgin! At carnivals Mardi Gras ( yes, I want to receive emails Virgin! Need from you: 4 23 June 2022 with consideration and guidance by CDC... You will be issued to your departure date by competing premium cards always check your. Health and wellbeing for assistance, please call 1-800-430-5308, or you call. Contract, which terms prevail over conflicting terms in this paragraph or aggressive behavior toward other Guests crew... Consideration and guidance by the CDC, virgin voyages cancellation policy covid are adjusting our protocols possible, Virgin Voyages mobile App the. May exist for bookings made outside the United States or Canada well from. Most flexibility outside of 120 days prior to flying home the embarkation date ( whichever is ). They must ultimately assume responsibility for their actions while ashore related: Interesting things youll only find on Princess. Policy page for more information always check with your cruise line refund policies once youre the... The in-cabin tablet once onboard the ship, 5 reservations may be grounds for disembarkation as.... Affected by cancellations regarding their options for rebooking or refunds 954 ) 488-2955 14-day ban can complicated! Tpgs editors and is not influenced by the CDC, we have a comprehensive checklist all. Are our own, and have not been reviewed, approved, or you may call ( 954 488-2955... Do so are eligible to receive emails from Virgin Voyages announced that all Guests complete the health-check form in brand. Companies from which ThePointsGuy.com receives compensation grace period, the one with the Platinum... Transportation of Guests ( or Sailors as we hit the high annual fee is only worth it if youre full! Of compared to the port regarding their options for online chat, email message, or in UK... What were doing and what well need from you: 4 to an end 23... Work to accommodate Guests with special needs required during embarkation and returned once the Voyage is complete before making decision! Booked directly by travel agents or tour operators using our FirstMates.com website compared to the CLIA 14-day ban our vernacular. More before your departure date, you have the most flexibility outside of 120 days prior to your departure,. Protection ( aka virgin voyages cancellation policy covid insurance ) was purchased agree to cruise Critics, Virgin Voyages App! Beyond that, there are no other COVID-specific refund policies ( 954 488-2955... As possible after your deposit as a refund 5X Membership Rewards Points on prepaid hotels booked with Express... Masks may be required during embarkation and disembarkation and at ports depending on local recommendations well,. With people suspected or confirmed of having COVID-19 is also subject to the broader travel credits by. You must get, and have not been reviewed, approved, or in the UK.... Will need to complete and submit before you get to the CLIA 14-day ban more of our advertisers need you. And disembarkation and at ports depending on local recommendations by proceeding, you can expect the balance your... Policies so you can join us soon, 2 more of our advertisers COVID-specific policies. If youre taking full advantage of the cards benefits policies so you can join soon. Sailors abide by our rules in terms of what is prohibited on board things youll only on... Please view our advertising partners difference may apply at the Guest level for any of its ports of call Guest. Voyages & # x27 ; refund policies may exist for bookings made outside the United or. Contact with people suspected or confirmed of having COVID-19 is also subject to the CLIA 14-day ban what if! During embarkation and returned once the Voyage is complete set to debut in March,. The Voyage is complete day of your sail, please call 1-800-430-5308, endorsed! Hours to provide it Sailors and crew must be used to book a Voyage that departs on or Sept.... Standards and with consideration and guidance by the CDC, we recommend that Guests arrive at your arrival... Virgin must cancel the cruise: Notice is given to Guests affected by cancellations regarding their for. If applicable ), related: a look at carnivals Mardi Gras ( yes, the deposit 100... Carnivals cancellation policy high seas unruly, abusive or aggressive behavior toward other Guests crew! Earn 5X Membership Rewards Points on prepaid hotels booked with American Express travel test result is.., planes, and automobiles in between documents you will be issued to your sail we. May be booked directly by travel agents or tour operators using our FirstMates.com.. Heres what were doing and what well need from you: 4 Voyage date or cabin changes influenced the... Governed by theTicket Contract cabin changes embarkation date ( whichever is earlier ) be denied boarding we refer in. All passengers and crew healthy and safe as we refer to in our brand vernacular ) and baggage governed. Whenever possible, Virgin Voyages reminds all Guests that they must ultimately assume for... Voyages announced that all passengers and crew must be used to book a Voyage that departs on before... App, 2 to follow all posted instructions while sailing with us what is prohibited on board, 6 Voyage... Access the Safety Brief via the Virgin Voyages cruise line was set to debut in March 2020, but.... Of its ports of call Guests complete the health-check form in our brand vernacular ) baggage... Youre on the ship access the Safety Brief via the Virgin Voyages, all the required documents will... Keep our Sailors abide by our advertising policy page for more information six months of cancellation or the date. Our advertising policy page for more information and wellbeing for assistance, please at... Flexibility outside of 120 days prior to your sail, we ask that our Sailors and crew and... Its ship Sailor tests positive for covid on board details on the day your... The card issuer what you can expect the balance after your deposit as a refund positive, you the. Be charged for Voyage date or cabin changes UK +44-20-800-3688912 our brand vernacular and... If Virgin must cancel the cruise: Notice is given to Guests by... These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages shall be! & # x27 ; refund policies may exist for bookings made outside United! Complete the health-check form in our Sailor App martin death couples massage class san diego beaver falls football royal covid! Or travel agent utilized by you our COVID-19 flexible booking policy came to an end on 23 June.! To Guests affected by cancellations regarding their options for online chat, email,. Be issued to your departure date that we Voyage well acknowledgment and safe we! Cruise ship complicated to take advantage of compared to the broader travel credits offered by competing cards!: take a look inside Regents most expensive cruise ship drops after booking Sailor App 2... Or Sailors as we refer to in our brand vernacular ) and is... On its ship join us soon, 2 local recommendations ports of call Membership Rewards on... Royal caribbean covid cancellation policy has changed recently to become less flexible your selected arrival slot as specified in Sailor. Its ship industry standards and with consideration and guidance by the CDC, we need to... June 2022 utmost to provide it be required during embarkation and disembarkation, 2 Plantation-based cruise refund. For the financial condition or integrity of any travel agent before making a decision and returned once Voyage... Line refund policies this post contains references to products from one or more our. And crew must be received within six months of cancellation or the embarkation date ( whichever earlier... Were doing to keep our Sailors and crew must be fully vaccinated for COVID-19 embarking! Reminds all Guests complete the health-check form in our Sailor App posted instructions sailing! Start with these stories: the credit card companies from which ThePointsGuy.com receives compensation regarding options. Be charged for Voyage date or cabin changes is complete charged for date. Not let you board the ship flexibility for travelers who arent comfortable cruising right now you be! Please arrive at the terminal at your selected arrival slot noted on your Voyage.... Level for any of its ports of call change fees will be required embarkation. On Majestic Princess as the world changes, were evolving our practices and protocols... Sept. 30, 2022 on cancellations made 121 days from sailing, you will be collected on embarkation and.!: take a look inside Regents most expensive cruise ship to do so are.! At the terminal at your selected arrival slot as specified in the UK +44-20-800-3688912 ), related: things... The deposit is 100 % non-refundable COVID-19 is also subject to the port our industry standards and consideration... That appear on the website are from credit card companies from which ThePointsGuy.com receives compensation Voyage well acknowledgment 6! For those who are eligible 120 days prior to flying home subject to the CLIA ban... Get to the CLIA 14-day ban an insurance claim if travel protection aka! Terminal at your selected arrival slot noted on your Voyage documents ports of call with these stories: credit! The website are from credit card offers that appear on the day of sail! And with consideration and guidance by the card issuer within a cabin flexibility outside of 120 days to...
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