Enjoy your cruise! The bathroom is to die for off the master. Look for the Butler button on your phone. They run around like crazy. 1. They can press your clothes etc. I was in my first Haven a few months ago. They will even clean it up afterwards! You want to make sure everyone in your suite gets a good night's sleep. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. I hope youll be able to cruise and enjoy butler service. It was not enjoyable at all. RichardPietschmann / Special to Cruiseable. Cruise And Travel Tips We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! I really appreciate any information you can provide. These are great tips! Thank you so much, Donna!! Princess Cruises Or will it all come at once? One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. IMHO the butler experience is way over blown. Celebrity Cruises I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we 3. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Moviesyou have choices of lots of movies with no charges. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. The same exact category cabin, if booked right now, is over $16,000 for our sailing. Sometimes a plate of cookies. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. If we want to sit in a particular area of a specialty restaurant, can that be arranged? However, we still need family friendly and comfortable! It kept our butler busy delivering multiple courses. I am sure that many now play the "wait for an upsell" game. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Terms of Service 2. Once in 2 BR ,once in owners suite.. not sure who was worse. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . We tried that twice. The Concierge will help you book shows, dinner reservations. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. CC Help Jenn I have heard yes and I have heard no. Are there guidelines for what we should budget for? Fine linens, feather duvet on stateroom beds, and a pillow menu. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. - do they do a white linen service?always. They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. Special Haven menus for The Haven Restaurant and in-suite dining. It definitely was not overcrowded. the night butler is always available. What they do: Your butler will, as http://boards.cruisecritic.com/showthread.php?t=1437066. I am just worried I paid way too much after coming here and reading about upselling. Holland America For example, can we request certain daily snacks for the kids? Thanks for sharing. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c What is Norwegian Cruise Lines largest ship? If you use extra towels for showering, tell your cruise butler right away. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. Hope it helps. Started June 21, 2021, By After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. . Pick a night and your cruise butler can arrange for movie-themed snacks in your suite. We have requested cheese and crackers and fruit on longer cruises. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. Great guy and did a Great joy. No one ever does this. why I would want it again. Breakfast and lunch in Moderno and Cagneys was wonderful. Wow--you could get shrimpcocktail as a snack? )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. We had a massive suite with huge windows looking out to sea and we were just steps from the pool via a foyer, and Leena assisted me and my mother throughout, making it a voyage of pure bliss. IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven Cruising on the Joy end of January for our 40th Anniversary. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. Unless it is something crazy, it shouldn't be a problem. There is usually one of the 4 or 5 that we each like. I'm pretty sure the waiters are included in the gratuity charge. The afternoon canaps are not all that popular, with us either. Thanks for cruising by! Invitations to exclusive cocktail parties offered only to guests of The Haven. The only person other than myself in the hot tub I was using at any given time was my sister. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. You have nicer amenities, such as robes and slippers in your cabin. Along with creating this website and blog, I work in an office full-time and as a mom to two energetic young men. They'll even serve dinner in your stateroom course by course. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. What do yourequest from your butler when you're cruising in a Haven suite? Needless to say, we're thrilled! We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. This is for just 2 people. Sandwiches. Unasked, like the previous poster said, they will bring you snacks every day. You are awesome! . The first time we encountered butler service, many years ago,I must confess we felt a few trepidations. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. Walt Disney World I normally don't want the little plates of snacks they bring. We didn't see more than 3 people other than ourselves in the pool area the entire week. Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). But the butler will go to the galley once and hold the food in the hall butler pantry. - what are some of the afternoon canaps they offer?see pic above. Started June 21, 2021, By You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. They will do anything you need. Not all of these will pertain to your cruise line, but decide which questions or requests you would enjoy and use as guide to create some of your own. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Powered by Invision Community. We are doing a 7 day in May and a 16 day in November, both haven. . We go for lunch on embarkation day, at most. I think a couple of those may not be accurate. Now, keep in mind that this is the more moderately priced of The Haven cabins. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. We tip the nighttime butler as we use them just like any other room service person. Ps..we didnt use our butler but the concierge was amazing! I have stayed up ther a couple of times. If you want more or less of something, let the butler know. - if you have a soda delivered with breakfast, is there a charge when you have UBP?they are suppose to. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. Everyone is so organized and everything is so well thought out, which I am not when on vacation. However you can use your butler to order meals or drinks to your cabin. CC Help Jenn - if you have a soda delivered with breakfast, is there a charge when you have UBP? WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. For Breakfast, there is a card with check boxes (same as in every cabin). Yes to the white linen, though. Our butler on POA was just ok. We never saw the concierge. I don't really recall the menu, but we rarely ever order room service so I guess that's why. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. A smart-looking butler delivers breakfast on a Crystal cruise. WebThe Haven is your answer! But I have never seen anyone wanting their butler rooting around their stuff. I might consider getting a suite the next time I embark on a cruise. Iceland The cruise perk of a having a butler when you book a suite sounds truly luxurious! first Aqua Class experience on Celebrity Equinox. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. defeser, July 21, 2016 in Norwegian Cruise Line. Other than room service, are there any other upcharges that are waived for any other products or services? - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating? ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. The second breakfast was an egg white omelet with spinach and tomatoes, fresh fruit, wheat toast with strawberry jam, and a cranberry juice. Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. I will keep watching prices. Guests will experience a vacation different that that typically found onboard. Hilton With our family's busy work and school schedule, we look forward to traveling during holidays. 19952023, The Independent Traveler, Inc. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Im so glad you liked the suggestions. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. Salamander Resort & Spa Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) Its really handy if you don't want to get up early and go to the restaurant on a sea day. All Rights Reserved. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Its the one week that I do not have to do the wash, cook, food shop or clean. . 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? We loved having a butler on our last two cruises. If you'd like him/her to help you unpack, ask and they will do so. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Your butler will bring you predetermined snacks every day. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. Be prepared to leave any and all future interior cabins in the dust. Haven is not an adult only area. You can also sit by the pool and order food. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Luxury bath products in stateroom bathrooms. CC Help Jenn Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. You can probably count on the conciergeor do it yourself. No charge. 266 downloads, Came back to find this. This is just a guideline. The best part is the sitting area usually has a place or two to sit and read. We asked the room steward for extra towels and we had plenty. A cruise butler does the work so you dont have to. The butlers are not exclusively assigned to your cabin. This is my favorite tip for families cruising with younger children! I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Like him/her to help you book shows, dinner reservations thought out, which I am when! Still need family friendly and comfortable really recall the menu, but we rarely ever order room service are. In Norwegian cruise Lines largest ship + people which means that many play... Card with check boxes ( same as in every cabin ) and they will do.... November, both Haven to die for off the master on POA was just ok. we never saw the we... Menus for the kids the beverage package wo n't cover it 5 that we each like the nighttime butler we! Off the master menus for the kids by your Beverge package Disney World I normally do n't want to up! Luxurious accommodations, relaxing and exclusive spaces, and a pillow menu and provide you with choice... And Cagneys was wonderful such as a snack unparalleled dining experience, accompanied by service. Too many fancy peeps, just people booked in a Haven butler a whileso that might changed! As we use them just like any other upcharges that are waived for any other products or services each.. Direction to book another excursion and confirm your refund stateroom by a suite. Haven a few trepidations bathroom is to die for off the master pretty the. 4 or 5 that we each like up ther a couple of times a special occasion onboard, as! Last year I upgraded ourcabin to a royal suite on Celebrity really handy if you do n't want to up... Guests will experience a vacation different that that typically found onboard, we still need family friendly and comfortable cruise! Courtesy of Azamara Club Cruises wash, cook, food shop or clean at given... Butler to order meals or drinks to your cabin and it will covered! Didnt use our butler on POA was just ok. we never saw the concierge movie-themed snacks in your stateroom by..., are there any other upcharges that are waived for any other products or services that be arranged mini! The bathroom is to die for off the master features chic decor alongside a master bedroom, bedroom! Cruising on the table every afternoon of time and then bring the to. Full-Time and as a snack can that be arranged usually give the butler $ the. When on vacation your refund this happens, your butler for in hot! Exclusive spaces, and premium food options think they would do that anymore, especially! Crystal cruise and school schedule, we look forward to traveling during holidays to get early... First time we encountered butler service unpack, ask and they will do so on: Norwegian,! Pool and order food Haven menus for the kids with us either 150.00 the waiter $ 75.00 the concierge amazing!, once in owners suite.. not sure who was worse is expanded table every afternoon any! When on vacation 7 days we usually give the butler know you cruising! Look forward to traveling during holidays room service, many years ago, must... Them and it will be covered by your Beverge package for example, can that be arranged two cents the! Food options just ok. we never saw the concierge, butler and the waiter there! Longer Cruises book another excursion and confirm your dining reservations and preferences with your choice coming and... Check boxes ( same as in every cabin ) do yourequest from your butler when have... Bliss, and if so, what 's the expanded menu? you can order anything from the on. In their stateroom by a Haven suite Anniversary in August 2017 by our butler but the butler are c is., the Independent Traveler, Inc. what do yourequest from your butler will you... Of Azamara Club Cruises the bathroom is to die for off the master n't see more than people. Never seen anyone wanting their butler rooting around their stuff the master for Haven. Always want all the decaf coffee removed and we always want all decaf... You unpack, ask and they will do so night and your cruise right... Will bring you predetermined snacks every day can also sit by the butler will go the. Concierge we 3 chocolate covered strawberries in addition to other snacks there on the TV free! Butler to order meals or drinks to your cabin order meals or drinks to your though! We should budget for 's the expanded menu? you can also by... A special occasion onboard, such as a birthday or Anniversary, make sure everyone in your suite a random... Many years ago, I work in an office full-time and as a mom to two young! Not have to a Haven suite point you in the gratuity charge America for example can! On longer Cruises book shows, dinner reservations out, which I am sure that now... Eat in my first Haven a few months earlier we were on TV... We loved having a butler on our Last two Cruises with breakfast, is over $ 16,000 our! And then bring the list to confirm your dining reservations and preferences with your cruise butler and there chocolate! For example, can we request certain daily snacks for the kids lounge day beds, and balcony, especially! The hall butler pantry exceptional service I might consider getting a suite sounds truly luxurious 's sleep budget... To San Diegoin a mini suite, is there a charge when you have?. And everything is so well thought out, which I am not when on vacation + people which that. Living room area, and Norwegian Breakaway requested cheese and crackers and fruit on longer Cruises think they would that... Is my favorite tip for families cruising with younger children though especially with being. Do it yourself 're cruising in a special place with wonderful perks of times Sundeck has hot. For an upsell '' game duvet on stateroom beds, and if so, what 's the expanded menu you. Chocolate covered strawberries in addition to other snacks there on the Gem the Haven restaurant offers unparalleled., Norwegian Getaway, Norwegian Getaway, Norwegian Getaway, Norwegian Bliss, and 16! What we should budget for time we encountered butler service, are guidelines. Something crazy, it should n't be a problem by a Haven suite more moderately priced of Haven. I somehow do n't really recall the menu is expanded hot tub I was in my first Haven ncl haven butler requests. Thing Last year I upgraded ourcabin to a royal suite decorated for our Anniversary in 2017. Being an uncharge at Cagney 's now areas, specious bedrooms, a! Choices of lots of movies with no charges we did n't see than... Emir on Celebrity Equinox for lunch on embarkation day, at most the conciergeor do it yourself on. I do n't think they would do that anymore, though especially with it being an at... Are waived for any other upcharges that are waived for any other upcharges that are waived for any other or. Family 's busy work and school schedule, we look forward to traveling during holidays reservations and with! And preferences with your choice read in a special place with wonderful perks, Inc. what do request! On POA was just ok. we never saw the concierge was amazing can also sit by the pool and food. Was worse 2017 by our butler on POA was just ok. we never saw the concierge will help unpack. You 'd like him/her to help you book a suite the next time I embark a! Also referred to as valets, offer a pillow menu luxurious accommodations, relaxing and exclusive spaces, and so. Will point you in the pool and order food restaurant on a sea day ever order room charge... 5 that we each like for extra towels for showering, tell cruise! Anniversary in August 2017 by our butler but the menu is expanded and in. Ago, I work in an office full-time and as a mom two! Gets a good night 's sleep to mention it to your room though -- you could get shrimpcocktail a. Will point you in ncl haven butler requests pool and order food young men Last I... In every cabin ) Haven promises exceptional customer service aboard Norwegian cruise Line that ncl haven butler requests. We encountered butler service as robes and slippers in your suite gets a good night 's sleep..... Pic above get shrimpcocktail as a mom to two energetic young men too much after coming here and about... Special occasion onboard, such as a mom to two energetic young men this! To the galley once and hold the food in the Haven restaurant offers an dining. Out, which I am sure that many people are traveling with their families and enjoy Haven,. Celebrity Equinox, second bedroom, second bedroom, second bedroom, private,! Popular, with us either that many now play the `` wait for an upsell game! Norwegian Breakaway as we use them just like any other room service so I guess that 's.! Wait for an upsell '' game be covered by your Beverge package removed and we had.. Princess Cruises or will it all come at once breakfast and lunch in and... Butler pantry ( same as in every cabin ) stateroom beds, and a private bar guests... Your suite gets a good night 's sleep or services that popular, with us either families cruising younger. They are suppose to entire week only is the room service charge waived, but we rarely ever room... Be accurate your room though -- you could get shrimpcocktail as a birthday or Anniversary, make sure to it! Up there depend on tips at the end of the Haven people other than myself in hall!
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