In general the crowd in business class seemed very leisurely and very excited. I was seated at the window, so the two main storage compartments were to my left, more than sufficient for storing things like my passport, wallet and AirPods case, though I couldn't fit my 15-inch MacBook Pro in either of them. You can't get a business class seat in their new Dreamliner without paying the cash fare. Uber Cash and Uber VIP status is available to Basic Card Member only. @Janet, what a nonsense! Waiting at my seat upon boarding was WestJets excellent bedding, which included a plush pillow and a comfortable blanket. Flying to select destinations within Canada and Internationally. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. There were two flight attendants working the 16 seat business class cabin, and they couldnt have been more pleasant. Herb Ricotta rigatoni. Good people in this business are people who like people and are likeable themselves. The fact that the cabin has only 16 seats and four rows gives it an intimate feel that you dont get on many other airlines. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. I enjoyed the cappuccino, and once done with that ordered another coffee. I love WestJets finishes for the cabin, which reminded me of Virgin Australias 777 business class. Another impressive feat: WestJet offered its business-class customers exclusively a dine-on-demand concept, meaning that you could pick anything you wanted to eat on the menu at any time. Anyway, after a detailed rundown of the seat and explanation of the service, I was presented with the menu, wine list, and amenity kit, and was asked what I wanted to drink (thats right, full pre-departure drinks of choice, it seems). Promising start: A review of WestJet's business class on the 787-9 from London to Calgary, This post contains references to products from one or more of our advertisers. The meal is served with salt and pepper shakers that resemble the Canadian Rockies! Only North American Airlines like to engage in this insincere patter straight from chapter one of Sleazy PR Weaselwordsand its surprising that Canadians would fall for it. WEstjet J is for actual Business travellers, who pay J fares with money. That's a lot of Amex points. Lucky, why did you say that you've only flown pods on one other airline before? Three hours and fifty minutes. Neither is this North American Airlines sleazy PR as suggested previously. I travel for pleasure only, no business. Advertised prices, taxes and fees may fluctuate based on exchange rate. On one carrier I worked with we presented each biz passenger with a welcome letter signed by the captain. Lots of service and no real opportunity to use the seat. 5 North Fourth St Lindale, GA 30147 (Map & Directions) Phone: (706) 291-0470. I have occasionally used miles for business class, but I am no longer loyal to any airline. Everyone working in the lounge was friendly and made sure to come up to me to tell me when my flight was about to begin boarding. You can only take off so much clothes. Maybe because it was new or maybe because it felt like personal service was alive again. I asked for another signature cocktail. LOL! "Tip of the hat" - as you say, to Virgin Atlantic who specifically lists "pace of service" in their Upper Class customer service card. But what I really can't believe is that on April 30, there is still snow on the ground in Calgary???!!! When all you've been doing is selling sandwiches from a cart, and all of a sudden you're doing a multi-course restaurant style service for the first time, well that would slow things down substantially. I enjoy reading these reviews even though I know that I will likely never fly business class on a paid ticket. I boarded through door two, where I was greeted by two flight attendants and pointed left into business class. It also offers several amenities for passengers including video, food and wifi services. Westjet isn't comparable to SQ, QR and others you're all discussing. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. Standard FA crew positions have one FA do nothing but be the J class cook. If you are flying for a business Westjet with your team or maybe on any big family vacation, if you are traveling in a Ticket of more than ten then you can book flights under . So while I found the length of service to be excessive, I imagine this was because it was their first time working a flight like this. Business Class will feature touchscreen service and on-demand dining that allows passengers to define their own experience. I can't wait to see this aircraft help WestJet build out its long-haul network further, and with more flights added to more destinations, I foresee this airline becoming a favorite of mine going forward. . About 30 minutes after boarding I was served my pre-departure champagne (WestJet serves Lanson Black Label Brut in business class). This particular flight was let down a bit by the ground experience, which didn't feel quite up to par with some of its competition, but once I got on board I felt that WestJet easily matched -- or surpassed -- its peers. Now For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. Yep. I maintain that their business class dining is very good though and usually consistent. Memorizing the location of meal trays, drinks trays, clean tray liners, paper cocktail napkins, first-service table linens and second-service linens, racks of various size glasses, tin foil, sliced lemons & limes, corkscrews, hot gloves, styrofoam cups, tongs, ice buckets, dry-ice, milk & cream, tea pots and coffee pots, stir sticks, hot cocoa mix, etc., etc. I hate air nozzles. Flight attendants were professional and on top of everything they were doing, but also approachable, kind and informal enough that it didn't feel stuffy. In a world where flying has become a bland, grey and disengaged form of transport, where crews sit doing endless paperwork in a galley or worse, hide behind galley curtains - it makes a welcome change to have even a scripted welcome, a taste of wine before a glass is poured and my name used when addressing me. This is especially the case since the rise of the ME-3 and how SQ's product just doesn't stand out as it once did with. Canadian low-cost carrier Westjet has unveiled its first-ever business class seat product, which is set to debut on the airline's upcoming Boeing 787-9 Dreamliner . It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. So I skipped that course, knowing that I'd probably have a snack from the "social area" in the galley before having the next meal. The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. You are thinking of Air Canada. WestJet might have one of the best business class meal services Ive seen on a transatlantic flight. They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. WestJet is currently in the process of updating its Boeing 737 fleet with a new and improved premium cabin, which they call "Premium". What makes you think you are in the majority in thinking they matter? It was clear they were really proud to be working one of the first WestJet 787 flights to London, and they provided exceptionally personalized service. Aircraft:Boeing 787-9 Otherwise, this seemed like a very nice flight and a good concept. Find out everything you need to know about Wanda's Bus Tours & Travel Agency. Its why I like the more self-confident and self-contained service culture of, say, KLM or Qantas. ), they kneeled down at every interaction (which seems plain unnecessary/tough on the knees, but good on them) and they were just all around lovely. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. See more about our ethics policies here. Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. I cant agree more, and I always appreciate when crews make an effort to be personable and warm through a little chit chat and banter. Back in the day, Lufthansa was, for you, The Best Airline In The World. We may receive compensation when you click on links to those products. I give up. 619 were here. Lavs. Next to that were the two enclosed compartments. This looks very promising. And, since this was a paid ticket, I was able to earn miles with Delta for my flight -- 4,397 MQMs, 879 MQDs and 4,397 redeemable SkyMiles in this case. Logically I was expecting that wouldnt be enough, though oddly there was never a wait I guess everyone else in the cabin had the bladder of a camel. They offered proper dine on demand, the selection was good, and the quality was top notch. The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. NICE! Which is where airline branding - managing our expectations - comes into play. New planes, classes of service, and service flows take time to get used to. Learning a business class service in class will only get you part way. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. After a nap, I woke up peckish, so I took a look at the light fare on the menu, which listed pulled-duck and veggie-and-cheese sliders; Canadian poutine; an afternoon tea with sandwiches, mini cakes and pastries; and a traditional scone with clotted cream and jam. Are the salt shakers and arrangement of the tray table setting really that important? Strengths: As a low-cost carrier, base fares are often low ; However, passengers should be mindful of ancillary fees and baggage policies. Hub order is Calgary > Toronto > Vancouver. And the jack for the headphones is in the storage cupboard meaning you have to keep it open? TPG values it at $1,600. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. It may have had a flight departing to London at the gate next door just an hour ago. Plus, your own feed of TPG content. And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. WestJet: Best Business Class seat in the air - See 16,866 traveler reviews, 1,313 candid photos, and great deals for WestJet, at Tripadvisor. Back in the day a lot of airlines didn't see merit to air nozzles, though this is something airlines get a lot of feedback on nowadays. Those who feel cold or irritated can have them closed and put on more layers, however those who are warm can't practically roam around the cabin naked can they. 3 Overweight and oversized baggage fees may still apply. Flights from SIN-LHR, AMS,FRA and SIN-NRT,LAX,SFO. Okay, now on to the actual flight. Guest will be offered premium menu items, a self-serve social area and of course more seat space. Not everyones the same. @ Anthony -- See this post for all of their current route plans: Now, I want to see more canadian wines onboard. The seatbelt sign was turned on about 20 minutes before landing. Do you know when their party in the sky is going to be bookable? Flight interruptions and passenger rights, Private pods with lie-flat seats and direct aisle access, Custom-designed pillows and blankets availableon transatlantic flights and on demand on domestic flights, We are the only airline in Canada with fully extendable privacy screens, Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches, Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off. Shortly after I got settled into my seat, a flight attendant came around to distribute an amenity kit from Matt&Nat. While I usually avoid eating beef, theAlberta beef short rib was described as one of the specials, and consisted of slow-cooked Alberta beef served with chaga mushroom demi-glace, Yukon gold potato latkes, and green beans. On this page Economy cabin Premium cabin Business cabin Special meals Commonly asked questions Second bag: $50.00 CAD / $59.00 USD. I enjoy the service but also appreciate the down time before landing. If youre hot, remove a layer. WestJets business class bedding is great as well, with a plush pillow and a very comfortable blanket. It really was a great experience - after 2-3 transAtlantics every year for the past 20 years, I . WestJet offered three Wi-Fi options for this flight: a 90-minute pass for CA$10.99 (about $8), a full-flight pass for CA$21.99 (about $17) and a 24-hour pass for CA$32.99 (about $25). Interesting that it was the same in Biz on your flight. Similarly, I liked the style of the menu and wine list. And, while the airline does have a partnership with Qantas' Frequent Flyer program, not one of my searches turned up any results. A roundtrip just from Calgary to London typically runs over $3,000. I ordered the signature WestJet cocktail, with green tea, cranberry juice, and vodka. How are the FB Award redemption rates for WS J? I second lucky in that QR is the benchmark for service, food and hard product, I just haven't flown better with that amount of consistency. I would suggest that they take the first drink and/or meal orders on the ground. It was clear that the crew was proud of their product, and it showed. Especially an airline that previously didn't have business class. Like I said, the two ladies working business class were so lovely that I cant possibly fault them for this, but I think that WestJet needs to temporarily increase staffing in business class until a groove is figured out, or something. In the beginning, there were major teething problems such as extraordinarily long meal service times. I had a truly memorable flight with WestJet. We had quite a long taxi, and at 7:45PM were cleared for takeoff on runway 35L. It was excellent, and surprisingly not too sweet. The PAX to FA ratio of your flight was 8:1 (assuming all seats were full); for comparison sake if we pick a Delta A350 for example which has 32 seats in Biz and typically has four FAs working the cabin and one in the galley we get a better ratio of 6.4:1 and it's also more efficient with less running back and forth and the ability to focus on the tasks at hand. Getting the timing right on when to start heating up food is hard too and seeing as Westjet is doing dine-on-demand (wow!) Cabin service started shortly after I sat down, with a flight attendant offering me one of WestJet's signature cocktails: Gold Peak slightly sweet green tea, cranberry juice, vodka and lemon. Learn more. Theres a huge array of movies and TV shows, in addition to the moving map. ECONOMY CLASS 1-4+ HOURS On Westjet flights, you will receive complimentary water, soft drinks, coffee, tea and juice, plus a sweet or savoury snack. Westjet Booking Reservations sales number 850 (828)8003. @ronnot sure which flight you are on that it takes SQ 2.5 hours. Plenty of mention of "friendly crew" and "slow service" but not one of potential safety concerns (my primary issue). Out everything you need to know about Wanda & # x27 ; s 787-9s is small and,! Intimate, with 16 seats spread across four rows route plans:,... A self-serve social area and of course more seat space two flight attendants and pointed into..., where I was greeted by two flight attendants working the 16 business! Was new or maybe because it felt like personal service was alive again for actual business travellers who. When their party in the day, Lufthansa was, for you, the best airline in the day Lufthansa! 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May still apply $ 3,000 Map & amp ; Travel Agency I boarded through door two, where was...
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