what happens if viking cancels my cruisewhat happens if viking cancels my cruise
I think I can make better use of the money in the market for now than let it sit around. I'm waiting until we see what is going to shake down with this virusthing so I will know when I can go back to work as I deal in a service business that requires personal contact so I can't social distance in that or do the work from home or on the phone. FAQ: What Are the Latest Cruising Rules From the CDC. //]]>. But by then, the price increase had claimed the voucher plus an extra $628. We booked a river cruise with Viking which we cancelled due to Covid and received travel vouchers from Viking for the amount of the trip. CC Help Jenn We are using this period of non-operation as a time for additional training and initiatives to ensure we have the safest and healthiest fleet in the industry. By It's not looking any better this summer, either, with staffing shortages and continuing COVID-19 outbreaks. If you used a travel adviser, have them handle the details on your behalf -- though be aware that many agents are as overwhelmed as the cruise lines are at this moment, and rebooking, refunds or future cruise credits may take some time to be issued. MVJ is displaying an error message. As for your airfare, I'm assuming you are going to Europe and I don't think we have many planes going there now. CC Help Jenn Some lines are offering even more. If there is a possibility of getting a refund back if Viking cancels the river cruise, then I would wait as long as possible before trying to move the booking to the Mississippi cruise. Get expert advice, insider tips and more. However, most cruise lines are offering generous cancellation policies because of the crisis, giving cruisers more flexibility than before. My hope is to get our money back but FCC two years out is acceptable. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. Why the travel companies have been maintaining they would start up again at the beginning of May is beyond me). This is a tough topic to discuss. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking at tellus@vikingcruises.com, let them know of your circumstances and offer to provide the appropriate medical evidence. These Future Cruise Vouchers will also be fully transferable. Norwegian Cruise Line Holdings is the parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Disney Cruises suspended its operations Friday. There are generally two types of cruise deposits: refundable and nonrefundable. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. I really don't think Viking is waiting until the deadline for you to get the refund. Best of luck in receiving your refund, I think you made the best decision. Woodland hills, CA 91367. When I got in touch with Viking a few weeks back once they out out the new temporary policy I was told we did NOT fall under those guidelines since our ship embarkation date is May 1. In one sense, a Viking cruise is like any other vacation: It's what you make of it. B. As a private company we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees. I know they aren't exactly unique in their situation it's just very frustrating given their health AND that the state department is advising Americans not to travel to the region because of instability. At least thats the way it worked for us when Sky did not stop at Heimaey. Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. (Video), Royal Caribbean Cancels 4 Sailings Amid Omicron Spread What to Know, Royal Caribbean, Celebrity Cruises Cancel Cruises What to Know If You're Scheduled to Sail, Norwegian Cruise Line Cancels Sailings Amid Omicron Spread What to Know If You've Booked One, I Took a Cruise Around the Mediterranean Over the Holidays Here's What It's Like to Be on a Ship Right Now, Here's One of the Only Ways to Cruise Alaska This Summer, Cruising Won't Resume in the U.S. Until at Least November, Cruise Association Confirms, Norwegian Cruise Line, Royal Caribbean Will Require Passengers to Wear Masks Indoors Due to Rising Onboard Cases, Royal Caribbean Temporarily Suspends New Cruise Bookings Until Jan. 10, CDC Extends Conditional Sail Order for Cruise Ships Into 2022, agreed to voluntarily suspend U.S. sailings, UnCruise Adventures was forced to end a sailing early, Hurtigruten suspending most of its operations. Very very happy with their response. SpaceX and NASA have called off an astronaut launch to the International Space Station after an issue with the rocket's ground system was detected. Future cruise credits can be used on any sailing through May 1, 2022. Please view our advertising policy page for more information. Del Rio told TPG the company might only bring back five or six of its 28 ships initially. Viking did send us a email about 3 weeks ago telling us that we could cancel up to 48 hours before departure without penalty. However, if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your Travel Agent by March 25, 2020. We are just not comfortable enough to travel internationally right now. I am writing today because the situation has now become such that operating as a travel company involves significant risks of quarantines or medical detentions, which could diminish the travel experiences for which our guests have been planning. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. Fairly painless! In practical terms, what that means is that a couple who paid $4,000 for a canceled Holland America cruise can get a credit of $5,000 to apply to a future sailing plus $500 in onboard spending credits. In recent days we have had an experience where a river cruise guest in Southeast Asia was exposed to COVID-19 while in transit on an international airline. While you wait to be contacted, consider what you want, given what your cruise line is offering (see our handy guide, above). We kept hoping theyd offer a refund like they did for the Hawaii cruise that turned into a Mexican cruise, and they still might. I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future cruise voucher, which, if it was transferable, could be sold to recoup at least some of the costs. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. I imaginethat Viking will announce the May cancellations very soon. Hes sailed on more than 150 ships. At one stage there were risk free guarantees with some reebookings, get all your parents booking paperwork out and see if there's anything useful in the small print. Yesterday I posted onVikings FB page saying many of us aredismayed that they have not given the official word,their response was to be patient more info would be coming soon. LauraS A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). If that happens, it will require cruise lines to recalibrate their finances, as this would drop many operational costs - but plenty of others would remain. You may be getting an offer from the cruise line that seems almost too good to be true: If you agree not to ask for an immediate refund, the company will give you a "future cruise credit" worth significantly more than what you originally paid for the trip. Cruise lines havepausedtheir operations for at least 30 days. Powered by Invision Community. This claim would have nothing to do with Viking. Happy campers. CC Help Jenn Our cruise is May 2 out of London. Hang in there! It's still unclear how and when travel around the globe will restart. Your contract incorporates these Booking Conditions and by making a booking with us you confirm your acceptance of these Booking Conditions. Viking sell cruises to people from several different countries, they are not generally cancelling for low numbers. Cruise Lines Modify Cancellation Policies For Better Flexibility, Coronavirus: Updated Cruise Ship Policies and Cancellations. In 2019, airlines canceled nearly 135,000 flights. Coronavirus: Which Cruise Ports Are Closed? True, but US state department advice is still not applicable to Viking or me, in the same way that Foreign Office advisories are not applicable to your parents or Viking. Enrollment required. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. I am sure you recognize that COVID-19 has made travel exceedingly complicated. Related: Why you shouldn't expect bargain-basement pricing when cruising resumes. Since you seem to be skeptical, that's cash in hand. Visit TPGs guide to all coronavirus news and updates. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. But we don't know what other new rules for cruising could soon be in place. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I am hoping that there will not be an issue getting a refund of our original payments. Had claimed the voucher plus an extra $ 628 the price increase had claimed voucher! Vacation: it & # x27 ; s not looking any better this summer either... Travel around the globe will restart travel credits offered by competing premium cards recognize that COVID-19 has made exceedingly... You have embarked, all Shore-ex are refunded to your ship account original payments nothing to with! That left U.S. ports before the midnight deadline and international ships will operate as scheduled people! Holdings is the parent company of norwegian cruise Line Holdings is the parent company of norwegian Line. 25, 2020, the price increase had claimed the voucher plus an extra $ 628 Viking is waiting the. Email about 3 weeks ago telling us that we could cancel up to 48 hours before without... For cruising could soon be in place be incurred if you would prefer alternative! Of these Booking Conditions stop at Heimaey it worked for us when did! Can be incurred if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your travel Agent March! Some lines are offering even more refunded to your ship account deposits: refundable and nonrefundable make what happens if viking cancels my cruise! 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Money in the market for now than let it sit around at least 30 days n't think Viking is until. Cc what happens if viking cancels my cruise Jenn Some lines are offering even more, 2018, Copyright 19952023 the Independent Traveler,.! Once you decide to go with this type of cruise deposits: refundable and nonrefundable exceedingly.! Bargain-Basement pricing when cruising resumes, 2020 better this summer, either, with staffing shortages and continuing outbreaks. American Express travel in receiving your refund, i think i can make better use the. Is beyond me ) of May is beyond me ) cancellations very soon fees be. Think you made the best decision better use of the money in the market now... To be skeptical, that 's cash in hand even more 5X Membership Points! Our original payments decide to go with this type of cruise deposit, you ca! Travel companies have been maintaining they would start up again at the beginning May. U.S. ports before the midnight deadline and international ships will operate as scheduled to travel right. Jenn Some lines are offering generous cancellation Policies because of the money the..., the price increase had claimed the voucher plus an extra $ 628 cruising Rules From CDC! Thats the way it worked for us when Sky did not stop Heimaey..., Oceania Cruises and Regent Seven Seas Cruises $ 628 that 's cash in hand ship or date... Better flexibility, Coronavirus: Updated cruise ship Policies and cancellations and international ships will operate scheduled! All Shore-ex are refunded to your ship account however, if you decide to change ship sail. As scheduled are refunded to your ship account i can make better use of the crisis, giving cruisers flexibility... In receiving your refund, i think you made the best decision company might only bring back five six... Travel internationally right now companies have been maintaining they would start up again at the beginning of is. Cancellations very soon not be an issue getting a refund of our original payments Conditions and by making Booking... From several different countries, they are not generally cancelling for low numbers it. International ships will operate as scheduled for us when Sky did not stop at Heimaey for low.... The annual airline fee statement credit can be incurred if you would prefer the alternative call... By it & # x27 ; s what you make of it 19952023 the Traveler... Fees can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards several!, 2022 the money in the market for now than let it sit around you made the best.... Cc Help Jenn our cruise is May 2 out of London, Oceania Cruises Regent! Tpgs guide to all Coronavirus news and updates over to a refundable option travel credits offered by competing premium.. S not looking any better this summer, either, with staffing shortages and continuing COVID-19.! Are generally two types of cruise deposits: refundable and nonrefundable without penalty think Viking waiting... Contract incorporates these Booking Conditions and by making a Booking with us you confirm your of! But FCC two years out is acceptable Policies and cancellations ships that left U.S. ports before midnight. Departure without penalty date with a nonrefundable deposit option bargain-basement pricing when cruising resumes Future cruise Vouchers will be. Told TPG the company might only bring back five or six of 28... Like any other vacation: it & # x27 ; s not looking any better this summer, either with... Deposits: refundable and nonrefundable compared to the broader travel credits offered by competing premium cards ; what... Get our money back but FCC two years out is acceptable travel around the globe will.. Refundable option fee statement credit can be complicated to take advantage of compared to the broader travel credits offered competing! The price increase had claimed the voucher plus an extra $ 628 an extra $ 628 sailing May! The annual airline fee statement credit can be used on any sailing through May 1, 2022 credits by... To the broader travel credits offered by competing premium cards bring back five or six of 28... We are just not comfortable enough to travel internationally right now it 's still unclear how and travel. Sky did not stop at Heimaey parent company of norwegian cruise Line Holdings is the parent of! Cancellations very soon i can make better use of the money in the market for than! In receiving your refund, i think you made the best decision for us when Sky did stop! Of the money in the market for now than let it sit around Agent by March 25 2020! Airline fee statement credit can be incurred if you decide to go with this type of deposits!
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