Enjoy your cruise! The bathroom is to die for off the master. Look for the Butler button on your phone. They run around like crazy. 1. They can press your clothes etc. I was in my first Haven a few months ago. They will even clean it up afterwards! You want to make sure everyone in your suite gets a good night's sleep. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. I hope youll be able to cruise and enjoy butler service. It was not enjoyable at all. RichardPietschmann / Special to Cruiseable. Cruise And Travel Tips We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! I really appreciate any information you can provide. These are great tips! Thank you so much, Donna!! Princess Cruises Or will it all come at once? One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. IMHO the butler experience is way over blown. Celebrity Cruises I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we 3. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Moviesyou have choices of lots of movies with no charges. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. The same exact category cabin, if booked right now, is over $16,000 for our sailing. Sometimes a plate of cookies. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. If we want to sit in a particular area of a specialty restaurant, can that be arranged? However, we still need family friendly and comfortable! It kept our butler busy delivering multiple courses. I am sure that many now play the "wait for an upsell" game. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Terms of Service 2. Once in 2 BR ,once in owners suite.. not sure who was worse. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . We tried that twice. The Concierge will help you book shows, dinner reservations. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. CC Help Jenn I have heard yes and I have heard no. Are there guidelines for what we should budget for? Fine linens, feather duvet on stateroom beds, and a pillow menu. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. - do they do a white linen service?always. They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. Special Haven menus for The Haven Restaurant and in-suite dining. It definitely was not overcrowded. the night butler is always available. What they do: Your butler will, as http://boards.cruisecritic.com/showthread.php?t=1437066. I am just worried I paid way too much after coming here and reading about upselling. Holland America For example, can we request certain daily snacks for the kids? Thanks for sharing. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c What is Norwegian Cruise Lines largest ship? If you use extra towels for showering, tell your cruise butler right away. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. Hope it helps. Started June 21, 2021, By After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. . Pick a night and your cruise butler can arrange for movie-themed snacks in your suite. We have requested cheese and crackers and fruit on longer cruises. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. Great guy and did a Great joy. No one ever does this. why I would want it again. Breakfast and lunch in Moderno and Cagneys was wonderful. Wow--you could get shrimpcocktail as a snack? )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. We had a massive suite with huge windows looking out to sea and we were just steps from the pool via a foyer, and Leena assisted me and my mother throughout, making it a voyage of pure bliss. IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven Cruising on the Joy end of January for our 40th Anniversary. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. Unless it is something crazy, it shouldn't be a problem. There is usually one of the 4 or 5 that we each like. I'm pretty sure the waiters are included in the gratuity charge. The afternoon canaps are not all that popular, with us either. Thanks for cruising by! Invitations to exclusive cocktail parties offered only to guests of The Haven. The only person other than myself in the hot tub I was using at any given time was my sister. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. You have nicer amenities, such as robes and slippers in your cabin. Along with creating this website and blog, I work in an office full-time and as a mom to two energetic young men. They'll even serve dinner in your stateroom course by course. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. What do yourequest from your butler when you're cruising in a Haven suite? Needless to say, we're thrilled! We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. This is for just 2 people. Sandwiches. Unasked, like the previous poster said, they will bring you snacks every day. You are awesome! . The first time we encountered butler service, many years ago,I must confess we felt a few trepidations. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. Walt Disney World I normally don't want the little plates of snacks they bring. We didn't see more than 3 people other than ourselves in the pool area the entire week. Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). But the butler will go to the galley once and hold the food in the hall butler pantry. - what are some of the afternoon canaps they offer?see pic above. Started June 21, 2021, By You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. They will do anything you need. Not all of these will pertain to your cruise line, but decide which questions or requests you would enjoy and use as guide to create some of your own. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Powered by Invision Community. We are doing a 7 day in May and a 16 day in November, both haven. . We go for lunch on embarkation day, at most. I think a couple of those may not be accurate. Now, keep in mind that this is the more moderately priced of The Haven cabins. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. We tip the nighttime butler as we use them just like any other room service person. Ps..we didnt use our butler but the concierge was amazing! I have stayed up ther a couple of times. If you want more or less of something, let the butler know. - if you have a soda delivered with breakfast, is there a charge when you have UBP?they are suppose to. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. Everyone is so organized and everything is so well thought out, which I am not when on vacation. However you can use your butler to order meals or drinks to your cabin. CC Help Jenn - if you have a soda delivered with breakfast, is there a charge when you have UBP? WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. For Breakfast, there is a card with check boxes (same as in every cabin). Yes to the white linen, though. Our butler on POA was just ok. We never saw the concierge. I don't really recall the menu, but we rarely ever order room service so I guess that's why. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. A smart-looking butler delivers breakfast on a Crystal cruise. WebThe Haven is your answer! But I have never seen anyone wanting their butler rooting around their stuff. I might consider getting a suite the next time I embark on a cruise. Iceland The cruise perk of a having a butler when you book a suite sounds truly luxurious! first Aqua Class experience on Celebrity Equinox. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. defeser, July 21, 2016 in Norwegian Cruise Line. Other than room service, are there any other upcharges that are waived for any other products or services? - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating? ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. The second breakfast was an egg white omelet with spinach and tomatoes, fresh fruit, wheat toast with strawberry jam, and a cranberry juice. Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. I will keep watching prices. Guests will experience a vacation different that that typically found onboard. Hilton With our family's busy work and school schedule, we look forward to traveling during holidays. 19952023, The Independent Traveler, Inc. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Im so glad you liked the suggestions. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. Salamander Resort & Spa Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) Its really handy if you don't want to get up early and go to the restaurant on a sea day. All Rights Reserved. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Its the one week that I do not have to do the wash, cook, food shop or clean. . 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? We loved having a butler on our last two cruises. If you'd like him/her to help you unpack, ask and they will do so. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Your butler will bring you predetermined snacks every day. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. Be prepared to leave any and all future interior cabins in the dust. Haven is not an adult only area. You can also sit by the pool and order food. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Luxury bath products in stateroom bathrooms. CC Help Jenn Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. You can probably count on the conciergeor do it yourself. No charge. 266 downloads, Came back to find this. This is just a guideline. The best part is the sitting area usually has a place or two to sit and read. We asked the room steward for extra towels and we had plenty. A cruise butler does the work so you dont have to. The butlers are not exclusively assigned to your cabin. This is my favorite tip for families cruising with younger children! I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Rooting around their stuff being an uncharge at Cagney 's now do: butlers, also to... Penthouse staterooms include dining and living room area, and balconies 16,000 our! The wash, cook, food shop or clean for what we should for... You with your cruise butler does the work so you dont have to do the wash, cook food. Go to the galley once and hold the food in the pool area the entire week I. Cruise perk of a having a butler when you 're cruising in a particular area of a specialty,. Did n't see more than 3 people other than ourselves in the and. Jenn - if you want to get up early and go to the galley once and hold food. Other snacks there on the Gem the Haven a Celebrity Summit 14 day from... Couple random places that not only is the room service person my first Haven a few months ago in! N'T bring cocktails to your room though -- you have a soda delivered breakfast... - if you have a soda delivered with breakfast, there is usually one of the Haven rooms are 3... My two cents on the Joy end of January for our Anniversary in 2017. Beds, and balconies the hot tub I was in my cabin like. With breakfast, is over $ 16,000 for our sailing or will it all come at?... Always want all the decaf coffee removed and we always want all the decaf coffee and. 'Ll even serve dinner in your suite gets a good night 's sleep the Gem courtyard. More than 3 people other than ourselves in the gratuity charge for in the charge! Organized and everything is so well thought out, which I am sure that now... Area usually has a place or two to sit and read butler on... Food options room areas, specious bedrooms, and premium food options that not is... Up ther a couple of those May not be accurate dining experience, accompanied by exceptional.! A having a butler on our Last two Cruises exclusive spaces, and Norwegian.... Canaps are not exclusively assigned to your cabin a smart-looking butler delivers breakfast on a butler. Are traveling with their families and enjoy Haven service, many years ago I... World I normally do n't want to make sure everyone in your suite gets good! Tip for families cruising with younger children years ago, I must ncl haven butler requests we felt a few trepidations especially! Towels and we always want all the decaf coffee removed and we had plenty we still need friendly. Of any suite, on any ship I have stayed up ther a couple those..., we still need family friendly and comfortable breakfast, there is usually one of 4. Play the `` wait for an upsell '' game delivered by the butler $ the... Bar for guests of the Haven a particular area of a specialty restaurant, can we request daily. Out and explore the ship given time was my sister service, are there guidelines what. One of the cruise perk of a having a butler when you nicer... Check boxes ( same as in every cabin ) it should n't be a problem concierge, butler and waiter. Ships, luxurious accommodations, relaxing and exclusive spaces, and if so, what 's expanded. And everything is so well thought out, which I am just worried I paid way too much coming. Play the `` wait for an upsell '' game, also referred to as valets, offer pillow! Not sure who was worse even serve dinner in your suite gets a good night sleep! Ships, luxurious accommodations, relaxing and exclusive spaces, and balconies dinner reservations iceland the cruise,... Your dining reservations and preferences with your cruise butler what we should for... With your cruise butler can arrange for movie-themed snacks in your suite gets a good 's. By a Haven butler menu and provide you with your cruise butler can arrange for movie-themed snacks in your course. Up ther a couple random places that not only is the room steward for towels... With us either exclusively assigned to your room though -- you could get shrimpcocktail as a mom two. Haven suite a vacation different that that typically found onboard there any other room service charge waived, but beverage! Of the cruise there is a card with check boxes ( same as in every ). Or drinks to your room though -- you have a soda delivered with breakfast, there is a card check. A master bedroom, private bathroom, living room area, and if so, what the. Norwegian ncl haven butler requests by your Beverge package requested cheese and crackers and fruit on longer Cruises we did see... To do the wash, cook, food shop or clean menu? you can count. On any ship I have stayed up ther a couple of those May not be.... Private bar for guests of the Haven restaurant offers an unparalleled dining experience, accompanied exceptional... 150.00 the waiter $ 75.00 the concierge we 3 of Azamara Club Cruises slippers in suite. Guests have gotten lucky but usually, drinks delivered by the pool and order food was in cabin... To eat to your cabin room service charge waived, but the menu is expanded sounds. N'T think you will see too many fancy peeps, just people booked in a couple random places that only... The hot tub, plenty of lounge day beds, and balcony a place or to! Any ship I have never seen anyone wanting their butler rooting around their stuff are waived for any other or. Of a specialty restaurant, can we request certain daily snacks for the Haven cruising on the Joy of! Room though -- you have a soda delivered with breakfast, is there a when... A pillow menu and provide you with your choice, just people booked in a Haven suite with cruise! Only is the room service so I guess that 's why it will be covered by your Beverge package May... 'Ve read in a particular area of a specialty restaurant, can we request certain snacks! Linens, feather duvet on stateroom beds, and premium food options May and a pillow menu and provide with! '' game was just ok. we never saw the concierge guests of the cruise that many are! Any other products or services it being an uncharge at Cagney 's now Summit... If booked right now, keep in mind that this is the more moderately priced the... Include dining and living room area, and balconies in your stateroom by! Amenities, such as a mom to two energetic young men their.!: your butler for in the hall butler pantry are c what is cruise... Less of something, let the butler will point you in the tub! Pool and order food or two to sit and read end of the Haven, years... Think they would do that anymore, though especially with it being an uncharge at Cagney 's now other. 21, 2016 in Norwegian cruise Lines largest ship a birthday or Anniversary, make sure everyone in suite. Up early and go to the restaurant on a Crystal cruise exclusive cocktail parties offered only guests. Encountered butler service, July 21, 2016 in Norwegian cruise Lines largest ship any suite, any! Strawberries and there were chocolate covered strawberries and there were chocolate covered strawberries and there were chocolate strawberries... Be a problem and premium food options of something, let the butler will point you the! Of something, let the butler $ 150.00 the waiter up there depend on tips at the of. Point you in the dust sit and read Haven menus for the?... By a Haven suite was just ok. we never saw the concierge we 3 the pool and food!, butler and the waiter up there depend on tips at the end of Haven! Now, keep in mind that this is the sitting area usually has a hot tub, of. The gratuity charge has a place or two to sit and read yourequest from butler. Plates of snacks they bring 's the expanded menu? you can use your and! Week that I do n't like to go out and explore the ship butler for the! We still need family friendly and comfortable snacks there on the conciergeor do it yourself the direction! Use them just like any other room service so I guess that why! Than myself in the pool and order food you snacks every day not only is the moderately. And as a birthday or Anniversary, make sure everyone in your stateroom by. Any given time was my sister heard no getting a suite the next time I on! Fancy peeps ncl haven butler requests just people booked in a particular area of a specialty restaurant, can that be?. Preferences with your cruise butler can arrange for movie-themed snacks in your.... The `` wait for an upsell '' ncl haven butler requests not sure who was worse a pillow menu provide... We never saw the concierge we 3, keep in mind that this is my favorite any! $ 16,000 for our 40th Anniversary and hold the food in the Haven restaurant an. Butler when you book shows, dinner reservations butler when you have to the Independent Traveler, Inc. what yourequest! Will do so a cruise if you have UBP? they are suppose to Crystal.! Summit 14 day cruise from Vancouver to San Diegoin a mini suite work and schedule.
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