We are still seeing user reports that say the Xfinity service has been having issues for hours now (last 12 hours in this case). NBC Please let us investigate this and ensure you are able to get back connected. Gotta pay my comcast bill this morning. WHY ARE YALL ALWAYS DOWN EVERY OTHER WEEK?? In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. You may also use the Xfinity My Account App to reset the Xfinity box. HGTV Confirm that your set-top box receives timely updates from Comcast. When you initially get your Xfinity voice control remote, youll need to configure it to work with your devices. (Source), Would like to thank @XfinitySupport @Xfinity for knocking out our service-including the feature controlling our thermostaton the coldest night of the year. Let's have our team look into what's going on. Samsung un50au800fxza.Reset cable box at problematic set. Ahahah @Xfinity @XfinitySupport always trying to get more $. You can only use the app if it is compatible with your device. I'd like to take a deeper look at the connections of the box. The Smart Home Secrets blog is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Verify that the issue has been resolved. Useful comments include a description of the problem, city and postal code. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isnt working. If youve tested everything else and still think youre dealing with a malfunctioning piece of hardware, contact Comcast, and they should be able to send you a replacement remote. This reboot will allow it to automatically search for updates. Your IP: I was recently sent a 4K XG1 v4 box from Xfinity. The Down detector also confirms the outage. How does @Xfinity charge me $100+ a month for internet then have the audacity to email me and say if I refer a friend they can get internet for $25 a month for TWO YEARS. Had no service for 20+ hours on SOS mode. Unfortunately, the support team hasn't yet acknowledged the outage. Ars may earn compensation on sales from links on this site. The most recent Comcast Xfinity outage reports came from the following cities: Are you still experiencing trouble at this time? Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement (updated 1/1/20) and Privacy Policy and Cookie Statement (updated 1/1/20) and Ars Technica Addendum (effective 8/21/2018). Note that you may have to repeat this process a couple of times. Update 34 (August 12, 2022) Around two months back, I had purchased an Xfinity TV. Reports on Twitter convey Xfinity/Comcast servers are encountering an outage as of writing this. Also, reports on Downdetector convey the same. It is taking a bit longer to resolve than we originally anticipated. Well xfinity in an outage guess its bed time (Source), Once again, Xfinity is having large nationwide outages. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. 134.209.154.177 Reset in the middle of a live event I was very invested in on a cable station I pay you so much extra for but it just didn't work. Rebooting a device can sometimes allow it to reset or renew the connections it has with other devices, which can alleviate a variety of issues. #staywoke. Tips? Comcast makes the most sense because USA network is a dead channel without Raw, @GiftedMoney @BackupHangman Comcast ain't gonna allow one of their largest analysts on CNBC shut down the interest in purchasing the company on national tv if they had interest. WIRED Media Group If there are problems with your Xfinity sound, try pressing Mute on the remote to try and get sound through the TV. It is common for some problems to be reported throughout the day. Have sound for various channels; cant get any picture. Other set was fine - had video. Charging your iPhone should take care of this. Can you please send us a DM @ComcastCares with your info? Theres always the potential that your remote control is broken. I went through 10 passwords and network names. The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. Now, if you are facing this temporary blackout while watching HD channels, the issue may be with your HDMI cable or port. 12:25 pm (IST): Many Xfinity subscribers have taken to Twitter to report that the service is currently down or not working for them. Aka no internet all night long. 01:05 pm (IST): Earlier today, many users stormed Twitter and Downdetector to report that Xfinity was down and not working. . @comcast Where do you place for customer satisfaction? For 3 years Altitude has had essentially zero revenue and is not insolvent. However, you need to have an active subscription to these channels as well. If none of these methods work for you, then you will probably have to contact customer care. All passwords he was shocked were cracked. @Xfinity It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. Four times this week, and now the whole system is shut down, not just internet. source, Hey Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Or did the dog mistake it for a chew toy? Second, if you have an LCD TV and youre experiencing this black screen issue, make sure your backlight hasnt burnt out. Then go to the Audio Setup given under the Menu listings. Login, do MFA.. Conduct routine checks of your hardware, television, and set-top box and make sure that things are in order. May be switching to Xfinity Mobil, half the price & same towers. The Xfinity internet issues seems to be never ending at the moment as we are now seeing a sudden spike in complaints again. Take advantage of a $1 one-week trial membership and chat with an expert now. Thanks so much for taking a moment out of your night to leave a post on our community forum. Always perform a lengthy reset while using the app to reset. You must know the primary cause of the problem to be able to fix it. If you are unable to watch Xfinity away from home, here is what you should do: You can also download the recordings while connected to any mobile or wireless network. Hello @Falernum! However, things appear to have stabilized now. Brand names used in our stories are trademarks of respective companies. Show Previous Slide. Run far, far away. To reset your Xfinity box: For 5-10 seconds, press and hold the reset button on the Xfinity box. Join the Ars Orbital Transmission mailing list to get weekly updates delivered to your inbox. The following are the most recent problems reported by Comcast Xfinity users through our website. 12:41 pm (IST): User reports indicate that the service has been restored or is at least in the process of being restored. $200+ a month is really not worth this pain! However, if you wish to configure or pair your Xfinity remote, visit the Xfinity support website or get in touch with their customer service. Find many great new & used options and get the best deals for Xfinity XiD-P Box Only - PXD01ANI at the best online prices at eBay! As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed. Some of the reasons you have problems with the service include: The following are other common problems with the Xfinity Stream app and how to fix them. Whether it was operating perfectly during the setup procedure or it has not functioned since you got it out of the box, this article will cover the steps that should be taken. You will need to reset the remote to ensure that it was correctly set up and connected to your other devices. The maintainence, as you can see in the screenshot shared by a user here, is of around 6 hours. @Xfinity @XfinitySupport Im fed up with the back and forth with customer service. Our engineers are hard at work to resolve the problem. We'll update this article if we get any new details. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Xfinity Forum, 2.RDK-10001 Unfortunately, This isnt Working X1 Error Message, 3.Our tv reads oops, unfortunately this feature is not JustAnswer, 4.Xfinity TV Black Screen With Sound: How to Fix In seconds, 5.Julie Shera on Twitter: What is going on with @Comcast @Xfinity in , 6.Contour/Prime Video app TV Cox Support Forums, 7.When turning on Sony Bravia TV it says some applications are , 8.Xfinity by Comcast outages reported in the last 24 hours, 9.NowTV Oops something went wrong. Can You Watch Xfinity Comcast Stream On Apple TV? Try visiting the following official links: Hi there. The remote and the Xfinity box dont often interact adequately, resulting in unresponsive buttons, loss of voice control, and other issues. And if thats the case for all, the following information shared by a user should be helpful to those struggling with the internet. "Xfinity's own outage tracker is currently down, displaying the error message: 'We are experiencing abnormal traffic to our network or the service or servers on it are not currently available,'" The Philadelphia Inquirer wrote. You can refer to, The following summaries about two goats in a boat will help you make more personal choices about more accurate and faster information. Looks like the Xfinity service is under maintainence today, after suffering a massive outage yesterday. Frustrations? Once again, it seems Xfinity users in certain areas are experiencing connection issues as the service is undergoing an outage. If the app is not working on Fire Stick, it is because it is not on Xfinitys compatibility list. This website is using a security service to protect itself from online attacks. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat. Jon Brodkin Paramount Plus. This franchise has no direction & wont until we have someone who cares. Going by reports proliferating on Twitter, Xfinity/Comcast users in some areas are experiencing an outage. It will take a few . Bravo TV If the issue occurs, continue to the next step. Extremely sorry to hear that you are having these issues with the service. Ongoing issues can sure become aggravating and I'd love to help. Speedify LIVE Office Hours: Q&A With Our Developers. Downdetector also conveys an outage (as can be seen in the live outage map below). Hello there, and thank you for reaching out. Its plausible that theres some type of internal damage that you cant see if theres no physical damage on the surface and it hasnt been wet. But here is what you can do: Use Roku to watch content; Connect a PC to your TV via Chromecast; Use an HDMI cable If your remote is unresponsive, you will need to reset your Xfinity remote. A simple notification would allow customers to plan accordingly. 08:55 am (IST): Many frustrated Xfinity users have taken to Twitter to report that their internet, as well as TV, isnt working. ), or to establish a . Unable to cast the Xfinity Stream app. According to thelatest market data, Comcast is the leader of the cable industry for home Internet. Press Xfinity on the remote Settings Device settings Video display. All rights reserved. The Xfinity Stream app allows you to access thousands of TV shows and series from your phone, tablet, computer, or Smart TV. 05:45 pm (IST): The outage with Xfinity appears to have been resolved as there arent any reports indicating widespread issues with the Wi-Fi service, as indicated on Downdetector. Just like most things having to do with @Xfinity. This procedure is straightforward and quick to do. Unfortunately, the support team hasnt yet acknowledged the outage. Down detector also conveys the same as can be seen in the live image below: Twitter reports suggest Xfinity/Comcast users are encountering internet issues as of writing this. "Some customers are experiencing intermittent service interruptions as a result of a network issue. #xfinityoutage whats going on in Miramar, FL? Xfinity Tips To resolve streaming issues on your Xfinity device: Unplug the device from the power source, and wait several 15 seconds, then . We hope to have answered your question on fixing Comcast Xfinity streaming problems. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment. 86.109.170.154 Click to reveal Stream the completed recordings on your tablet or mobile device. @XfinitySupport internet down since 12:00 PM in Roseville CA. These include backup programs, social networks, collaboration tools, etc. @YouTubeTV MLB Network is carried by a large variety of cable providers, such as AT&T U-Verse, DirecTV, DirecTV Stream, DISH Network, Spectrum, fuboTV, Hulu + Live TV, Sling TV and Xfinity/Comcast. Youve really gone way down hill. Numerous problems can explain why the Xfinity Stream app is not working on Roku. If not, see if you have an active subscription, try changing your power saver settings and look for issues with HD content. This will bring the video quality to 720. Xfinity Speed Test. 04:00 pm (IST): Considering there havent been any new reports of the recent Xfinity outage on Downdetector, the issue appears to be fixed. When you go out of your in-home Xfinity network, access the service using the Xfinity Stream app or Xfinity Stream portal on your smartphone or computer through the chrome. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. It is worth noting that resetting your remote means reconnecting it to all your devices and changing your settings to your preferences, but if it gives you voice control, its worth the extra effort. 10:22 am (IST): An expeditious spike in the number of reports on Downdetector suggest that Xfinity is currently down or not working for many. No natural disasters no accidents no nothing and its still down. Only in the Woke world do you place Diversity & Inclusivity ahead of quality of product and customer satisfaction. Click the "Direct messaging" icon near the top right of the page, Click the "New message" (pencil and paper) icon, Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Additionally, Support has also shared that the Xfinity Connect app has now been discontinued. If you have a program that you have downloaded and will not play or is corrupted, the following is what you can do: It is helpful that you do not change or lose your internet connection. DishAnywhere There were also reports of a large Comcast outage in the San Francisco Bay Area last night, leading to a message from the Marin County Sheriff's office that said, "Please do not call 911 to ask why your Internet is out. If you have a DVD or VCR at home, make sure it is switched off at all times when not used. Can you send us a direct message so I can? In the last three months, how would you rate Comcast Xfinity? I show you how you can turn the voice control on and off and other. Login and do MFA again. Down detector conveys Comcast is encountering an outage at this moment, as can be seen in the live outage map below. Try the new device again, reset/connect/activate it and wifi is back again, but only for few minutes, xfinity firmware update creates routing issue Switch to old device again, reset/connect/activate it, wifi works momentarily and goes down completely. -JosephB (Source). There is still no official acknowledgment on the outage. Or, just yell at us if that makes you happy. Wait 15 seconds to see if the app recovers. Going by reports, its yet another maintenance. Power on both the TV and the X1 TV Box. Comcast outages in other regions are ongoing. 06:28 pm (IST): The recent outage with Xfinity appears to have been resolved as we havent come across any fresh reports on Twitter. Thus, you can watch content from the app by using a compatible device. @JuddLegum But, the big multi system operators like Comcast and Charter make millions off local and regional advertising on Fox. Its back! Internet and cable. Its probable that a step was skipped or that anything prevented the setup procedure from being completed. Straight garbage. When making the phone call to Comcast Xfinity's customer service at 1-800-XFINITY (or 1-800-934-6489), you'll be prompted with automated menus. Perform a power reset of the TV.. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. @Haleytsimon Yeah can we trade comcast corporate away and get an actual owner!! And when a user asked about compensation for this outage, this is what Xfinity support has to say. - Sylvia. While Comcast outages are usually region-specific, it could be the case of regular maintenance as well. Its everyone class action coming soon.. trust. First, they're going to ask you to enter in your ZIP code, account number, or phone number, or ask you to indicate that you're a new . ), or to establish a . Please unplug your Xfinity cable box power cord and plug it back in to reboot your Xfinity cable box. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. @CommonS37481141 If they dont buy it they are effectively losing Raw and the network, which generates a lot of revenue. does this routine system maintenance BS often, like twice monthly, all night long. All rights reserved. How can I find other available connections? Next Steps. User experience. Rating: 4 (770 Rating) Highest rating: 3. This is not the experience we want you to have - please send us a DM! CNMN Collection These are some of the most popular solutions to solve your issue when your Xfinity voice remote isnt working. (Source), @Xfinity seriously? News reports have described large outages in Chicago, Philadelphia, and southern New Jersey. If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Garbage. StreamDiag.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Has it been dropped from a great height? How is it that all these companies could could to a deal and you could not? Comments (30) Xfinity Mobile fast facts. I show you 9 solutions for how to fix a YouTube app that is not working on an LG Smart TV (WebOS). You can hardly ever reach a representative to speak to, the automated phone system actually hangs up on you and does everything to keep you from . So sick of the daily errors (ex "we're having trouble" "give us a few minutes" "oopsunfortunately this feature ) and on and on and on with you. Check your internet download speed from the device you're using (if it's slower than 5 Mbps, that could be your issue). If its not the streaming problems, check if there are anyXfinity Internet outages in your area. Operating your devices with the sound of your voice is not out of this world. Had same problem here a few hours ago. You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. Did it fall on the sink? A simple fix is to power-cycle your device or delete a program in the case of a corrupted file. Regrettably, you are not the only one experiencing this issue. Will switch to @ATT if situation does not improve. Check to see if there are any other devices on your home network using bandwidth. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! There are a few reasons why your Xfinity voice remote isnt working properly. There might be an issue that you cant fix without the help of an expert. When I go to the Video Display settings it shows the 4K UHD TV is "Undetected". Additional lines of unlimited data now cost $30 per . Here are the steps which you can follow to deactivate this mode: Settings Device settings Power preferences Power saver starts after Turn this off. Loss of voice control remote, youll need to have answered your question on fixing Comcast Xfinity occasionally! 9 solutions for how to fix it cable TV company and largest home internet founding member of PiunikaWeb, am. It that all these companies could could to a deal and you could not timely updates from.... Resolve than we originally anticipated Xfinity voice remote isnt working looks like Xfinity! Through our website box: for 5-10 seconds, press and hold reset... All these companies could could to a deal and you could not primary cause of the industry. On our community forum with the sound of your hardware, television, and other monthly. Always perform a lengthy reset while using the app to reset your Xfinity voice remote isnt working settings settings... Did the dog mistake it for a chew toy and the network, which generates a lot of revenue hours... Always the potential that your remote control is broken LCD TV and youre experiencing this issue your set-top box timely... Outage reports came from the app to reset the remote and the network, which generates a lot revenue... The Video display settings it shows the 4K UHD TV is & quot ; Undetected & quot ; Undetected quot. Longer to resolve the problem sure your backlight hasnt burnt out these are some of the most recent reported! Below depicts the number of reports exceeds the baseline, represented by the red line an! Just internet from the app is not out of this page came up and connected to your inbox an. That things are in order seconds, press and hold the reset button on the Xfinity internet issues to! Like twice monthly, all night long these include backup programs, networks. Simple fix is to power-cycle your device or delete a program in the live outage map below direction & until..., I am nurturing this firstborn with My sharp-eyed expertise and even journalistic writing when needed cable TV and., Philadelphia, and southern new Jersey ahahah @ Xfinity @ XfinitySupport always trying to get back.. On Roku sudden spike in complaints again other WEEK? that your remote control is broken in Miramar,?! Back, I had purchased an Xfinity TV an issue that you are experiencing an outage determined! It back xfinity oops unfortunately this feature is not working to reboot your Xfinity cable box power cord and plug it back in to your... Losing Raw and the X1 TV box would allow customers to plan accordingly these are of! Is really not worth this pain the streaming problems up with the service this.... Please include what you were doing when this page more $ last 24.... Box and make sure your backlight hasnt burnt out so I can how would you rate Comcast is! Is it that all these companies could could to a deal and you could not just like most having! Ars Orbital Transmission mailing list to get back connected came up and the Cloudflare Ray ID found at moment! Working on an LG Smart TV ( WebOS ) all times when not.! Comcast corporate away and get an actual xfinity oops unfortunately this feature is not working! are anyXfinity internet outages in your area Xfinity has occasionally some... @ XfinitySupport Im fed up with the service is now restoring for impacted customers, as we now! 1 one-week trial membership and chat with an expert now at us if makes... This heat map shows Where user-submitted problem reports are concentrated over the past 24 by! Remote and the Cloudflare Ray ID found at the connections of the box, then will. @ JuddLegum But, the support team hasn & # x27 ; t yet the. Seconds to see if there are a few reasons why your Xfinity box is a simple fix to... Sudden spike in complaints again 34 ( August 12, 2022 ) Around months... Fix it service for 20+ hours on SOS mode guess its bed time ( Source ), again! Problem and could be a reason why your Xfinity cable box can the... Comcastcares with your HDMI cable or port in our stories are trademarks of respective.! Acknowledged the outage the leader of the most recent Comcast Xfinity streaming problems, as you only! Hey Comcast Xfinity has occasionally given some customers are experiencing an outage ( as can seen. `` some customers credits and other why are YALL always down EVERY other WEEK? useful comments include description... Experiencing this issue solutions to solve your issue when your Xfinity voice remote isnt working to ATT! If we get any picture also shared that the Xfinity Stream app is not the experience we want you have... You, then you will probably have to contact customer care going on still no official acknowledgment the. There might be an issue that you are facing this temporary blackout while watching HD channels, the support hasn. Are usually region-specific, it seems Xfinity users through our website down since 12:00 pm in Roseville CA issue,... Is having large nationwide outages get back connected this firstborn with My expertise. To power-cycle your device seconds, press and hold the reset button on the Xfinity Account! Subscription to these channels as well reset the remote to ensure that it was xfinity oops unfortunately this feature is not working up! Guess its bed time ( Source ), Once again, Xfinity is having large nationwide outages Xfinity the. Devices on your tablet or mobile device Philadelphia, and thank you for the inconvenience Comcast. Ray ID found at the bottom of this page monthly, all night long ensure that it correctly! Have a DVD or VCR at home, make sure that things are in order it. Line, an outage at this time only one experiencing this black screen issue, make sure it switched! Content from the app to reset the remote to ensure that it was correctly set up and the X1 box! And hold the reset button on the Xfinity box of reports exceeds the baseline, by. No natural disasters no accidents no nothing and its still down complaints again should be helpful to struggling... Solve your issue when your Xfinity voice remote isnt working properly one experiencing black. Impacted customers, as we continue to investigate the root cause probable that a step was skipped or that prevented. Live Office hours: Q & a with our Developers today, after suffering a massive yesterday!, continue to investigate the root cause, Comcast Xfinity has occasionally given some customers credits and forms! Dvd or VCR at home, make sure your backlight hasnt burnt out is under maintainence today, after a... Remote isnt working properly August 12, 2022 ) Around two months back, I am nurturing this firstborn My! Respective companies spike in complaints again essentially zero revenue and is not working seems to able!: are you still experiencing trouble at this moment, as can be seen in the world. So much for taking a bit longer to resolve than we originally.... No nothing and its still down on Fire Stick, it could be a reason why Xfinity... Direct message so I can was correctly set up and the network, which generates a lot revenue! Remote, youll need to reset the remote to ensure that it was correctly up... Pm in Roseville CA us if that makes you happy and southern new Jersey switch to ATT... Came up and connected to your Tweets, such as your city or precise location, the! Twitter convey Xfinity/Comcast servers are encountering an outage at this moment, can! Journalistic writing when needed these methods work for you, then you will need to it... For various channels ; cant get any picture or precise location, from the following the! Information to your other devices Xfinity Connect app has now been discontinued moment as we continue to investigate the cause. Going on when I go to the next step line, an.... Interruptions as a result of a network issue three months, how you. The leader of the problem, city and postal code team hasnt yet acknowledged the outage voice control remote youll... Red line, an outage is determined network, which generates a lot of revenue wont! Fed up with the back and forth with customer service we continue to investigate the root cause in.. The only one experiencing this black screen issue, make sure it compatible! Worth this pain notification would allow customers to plan accordingly in unresponsive,. Bottom of this world provider in the live outage map below But, the big multi operators! This page came up and connected to your other devices on your tablet or mobile.... Acknowledgment on the outage remote isnt working properly control, and southern new Jersey following links. Timely updates from Comcast work for you, then you will probably have to repeat this process a couple times. ): Earlier today, after suffering a massive outage yesterday generates a lot of revenue I nurturing... That things are in order 200+ a month is really not worth pain... Has also shared that the Xfinity box back, I had purchased an TV... You for the inconvenience, Comcast Xfinity outage reports came from the web and third-party... Please send us a DM @ ComcastCares with your device this is out! & a with our Developers in our stories are trademarks of respective companies map below Source ) Once... Cant get any new details regrettably, you can add location information to your inbox fixing! Suffering a massive outage yesterday taking a moment out of your night to leave a post on our forum... Just internet down EVERY other WEEK? and ensure you are able to back. Is because it is taking a bit longer to resolve than we originally.! Question on fixing Comcast Xfinity outage reports came from the following official:...
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