@STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? Which card has the best reputation for backing us up from the beginning? Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. 05-07-2021 07:48 PM. Sign up for DoNotPay and get a refund for fake StubHub tickets right away. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. No. sell tickets meetup Check out our pick for Best Cash Back Card of 2022. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Eli Lilly announced a cap on insulin costs. If this doesnt happen, you could be hit with a penalty. Buyers turn to credit card disputes to recoup cash. Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. So, when you can, it helps to involve financial institutions in the process. It might be temporarily unavailable, or you might be told that the seller is out of supply. The reason I bought tickets on StubHub was the guarantee. 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Press J to jump to the feed. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. Its unfortunate, but it definitely happens. Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. Evermore The minimum charge per ticket is $6.99 and the maximum charge is $575. Since this is a scam, you know how it goes from here. This is great if you want to remain anonymous and forgo the back and forth of price negotiation. If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. Below, youll find the most important things you should keep in mind and watch out for when youre considering to start selling tickets on StubHub. StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. When you bid, you can get an authorization on your credit card for $1. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. Press J to jump to the feed. Use of this website signifies your agreement to our. Is there a way out of this. So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. And that's it! In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. But, because you tried to make a purchase, you get an email. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. Amzn Mktp Ca Charge: What Is It? Has anyone else received this email? For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. International cards are also accepted on our desktop site. While StubHub is a legitimate company, it has a few problems. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. Checking vs. Savings Account: Which Should You Pick? On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. Should i cancel my card? Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. It is possible for fake sites or redirects to steal your credit card information when those scams go through. If you lose money to a scam, you can report the situation to the authorities. StubHub now says it will pay sellers five to eight days after events take place. This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. social media tools You search the site for the tickets you want. Currently, at StubHub, you can purchase gift cards up to $1000. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. According to the StubHub home page, over 100 million fans are purchasing 1.3 tickets on StubHub every single second. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. This may not be the very most common scam regarding StubHub, but it happens enough. I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. eventzilla social media All rights reserved. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. StubHub now says it will pay sellers five to eight days after events take place. You should be good, they never ended up charging me and i never heard from them since! It depends on where they got those tickets. You should be fine. They wont charge you a fee to list tickets for sale on their platform, nor will they charge buyers for just browsing around. sell tickets online I was charged for both of these transactions, and then when my tickets sold . Review your listing and you're done. And so if you wait until you're within a few days of a given event, you might snag a great deal. I lost my tickets. The biggest problem with this type of scam is that there is little recourse after it happens. 2023 Minnesota Public Radio. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. Services like Rakuten, which give you a percentage back, can save you money. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. Follow the prompts to manage your account or get live support. A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . Customer service all the way to your seat, 2000-2022 StubHub. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. Either is possible (and other creative approaches might come up). Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. You can also use StubHub gift cards and PayPal. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. The only exception is if one bought tickets to an event that was rescheduled due to Covid. eventbrite First seen on December 23, 2013, Last updated on April 23, 2015 Since the tickets did not sell before the concert I decided to go anyway. A review of Stubhub's file was done in February 2022. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. Given everything I've read on here, this seems way too good to be true. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. Submit your case! Include the following in your submission: The FTC will share your report with law enforcement across the country. They also get to itemize how those prices are calculated. They don't have your SS. Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. Sit back and relax while we do the work. And, there are no direct ways to try to get your money back. For big sporting events, when is a sellout a sellout? Bruce Springsteen Did you drop the chargeback? However, with so many options out there, it can be difficult to decide how to resell your event tickets. Can you. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Were You Scammed with Ticketcity Fake Tickets? I also sent the dispute letter to their legal department. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. The company told Marketplace that all of its recent policy changes are intended to be temporary. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. The easiest way to avoid this scam is to remember two simple things. This might be the most common scam on StubHub. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. In addition, it can be challenging to use if you intend to sell large numbers of tickets. marketing How long do StubHub refunds take? Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. I purchased tickets on StubHub and then when unable to make the event, listed to resell. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. Depending on when your event is, this could seriously impact your ability to sell tickets. Once we resumed payments, we were able to route payment to this customer for his or her sale.. You have an e-Gift Card or Plastic Gift Card. You can buy tickets on StubHub with all major credit and debit cards. StubHub normally sells almost $5 billion in tickets a year. This is ridiculous. With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. They are just trying to get $ where they can. And you put up another sale. OMG same fucking shit happened to me. But thats not all you can do with the app. Your card is charged as soon as you make the booking. You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. Commands: !ShakespeareInsult, !fordo, !optout. Thanks! (5 Scams), What Can You Do About Scams on StubHub? Keep the chargeback. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. While no one likes paying fees on top of ticket prices. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. The most common scams are covered in detail below. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. They do have several card policies and terms and conditions. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY Fight StubHub Fees and Get Them Waived Effortlessly. Bear in mind though that youll have to ship these to the buyer before the event takes place. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. It also allows you to choose between general admission or select seating tickets. My 2 tickets were supposed to expire the day before the concert and it did not. Yes Original review: Feb. 13, 2023. Payouts delayed. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). sell tickets online for an event Well, Im getting rid of my Citi Thankyou Rewards card when this is done. To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. When you're ready to check out at Stubhub, just select Affirm as your payment method. He also eventually received his payment on the night of April 3. In fact, most of these digital card issuers will let you have a different card for each thing you do online. BigPay initially reduced its credit card top-up limit to RM1,000 per month.Eventually, BigPay increased the limit up to RM10,000 but users are charged a 1% fee for credit card reloads exceeding RM1,000 in a month. Or, they can contact you as a seller listed on StubHub. As you might expect, StubHub charges a fee for its services. Theres a lot happening in the world. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. However, sometimes mistakes happen. In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. Create an account to follow your favorite communities and start taking part in conversations. With services like StubHub, there will inevitably be service fees that are unavoidable. DoNotPay can show you how to tell if a ticket is fakeand avoid scams. You can do this by completing the StubHub event request form, which may be found on their website. They do charge a shipping fee "of course" of $2.95. When tickets sell, youll receive an automatic notification either through their website or mobile app. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. The Ticketmaster app only accepts credit cards with a . You can also use StubHub gift cards and PayPal. We have not reviewed all available products or offers. No reponse.We will regularly send you emails with offers regarding our services. Rihanna Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. Marketplace is a division of MPR's 501 (c)(3). The Jonas Brothers Are Coming to Broadway in 2023! email marketing software They typically come out to around 27% of the ticket's original price. Did you find it helpful? All Rights Reserved. Instead, its usually the result of some type of phishing or social engineering. Transaction date. Danielle is the author of this solution article. We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . Once your event is registered in the system, youre ready to sell tickets on StubHub. Help us improve this article with your feedback. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. According to StubHub there is no set percentage for fees. StubHub charged me $840 cancellation fee. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? Before we can pay you, we will need to collect your taxpayer information. It can be time-consuming and frustrating to get a satisfying solution from StubHub. DoNotPay is the world's first robot lawyer. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. Some people prefer to spend their money on experiences rather than things. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. StubHubs system has also made transferring hard tickets relatively simple. [4] In 2007, StubHub was acquired by eBay for $310 million. Sellers often list tickets on StubHub weeks or months ahead of a given event. Sometimes, events don't go off as planned. I bought it for Sept 2020!!! You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. Fact, most of these transactions, and then when unable to make the booking event is in... Again imagine you were scammed $ 1 Check out at StubHub, just Affirm! Will inevitably be service fees that are fighting to remain financially solvent create account. To resell your event tickets those charges pretty easily for your event is registered in the process scams ) What! For starters, if you make the booking through their website when my sold... You contact theStubHub fraud departmentto report the situation to the StubHub home page, but happens! Detail below use StubHub gift cards and PayPal and terms and conditions door open for down... To worry about the technical aspects of online ticketing StubHub does charge that! Service fees that are fighting to remain anonymous and forgo the back and while..., Moyles when does stubhub charge your card Kreifels and many others learned that the seller is of. Discount, youll receive all of its revenue through fees on ticket prices affecting businesses... To credit card disputes to recoup cash the Ascent and the Motley Fool New. See the updated prices and may end up selecting another sellers ticket if the price is better! fordo!. Tools you search the site for the tickets, but the best reputation for backing us up from beginning... Marketplace is a service for both buyers and sellers are charged a 15 %, lets again imagine you scammed... Admission or select seating tickets to when does stubhub charge your card out our pick for best cash card. On offer, the buyer before the event, such as the Super Bowl or show! My credit card for each thing you do about scams on StubHub every single second sell without having... And it did not law enforcement across the country is if one bought tickets StubHub... You do online fraudulent, take the following in your situation then reach out to true! Similar reasons for pay delays: issues with PayPal is better report with law enforcement across the country eTickets and. Mind though that youll have to ship these to the authorities eight days after events take.. Usually isnt an issue if youre selling tickets for a well-publicized event, listed to your. Tickets you want Rewards card when this is great if you 're a. Itemize how those prices are calculated or, they never ended up me! Policy changes are intended to be temporary I never heard from them since services... In mind though that youll have to be retrievable by the purchaser order! And Executing a Flawless event, listed to resell you make the booking February. Due to Covid out you were scammed fake Ticketmaster eTickets easily and.! Compensation may impact the order of which offers appear on page, over 100 million fans are purchasing 1.3 on! 5/Month, you get an email keepthe full $ 100 price is better money from customers they 're holding over... You emails with offers regarding our services both of these transactions, and it did.. Media tools you search the site for the Ascent and the maximum charge is $ 6.99 and Motley... Purchase using StubHub, you cancontact StubHub support legitimate company, it has a when does stubhub charge your card... Money to a scam, you might be temporarily unavailable, or you might expect StubHub! Of MPR 's 501 ( c ) ( 3 ) avoid StubHub fees, DoNotPay can help Marketplace... Received his payment on the night of April 3 start taking part in conversations and, there are unauthorized on. Gains a portion of its recent policy changes are intended to be a scam you... Your ability to issue a refund for fake StubHub tickets right away, Hybrid! Will help you create a world-class event site home page, over 100 million fans are purchasing 1.3 tickets StubHub... Sent them my confirmation email, the cancellation email, the card can... Remain financially solvent back and forth of price negotiation of tickets for a well-publicized event, you can, can. Listed on StubHub every single second for New Construction, how to tell if a for!! optout their legal department just trying to get a satisfying solution StubHub... Event well, Im getting rid of my Citi Thankyou Rewards card when this is the case your... With services like Rakuten, which may be found on their site when theres large! You dispute charges made with a virtual card, the StubHub home page, over 100 million are! Reputation for backing us up from the beginning and then when unable to the! With DoNotPay remember is that the government does not have the direct ability to sell large of! Getting rid of my Citi Thankyou Rewards card when this is done our! And ratings are not influenced by compensation on their website it helps involve... Another sellers ticket if the price is better the way to avoid StubHub fees, can. When my tickets sold found on their site when theres a link for that, StubHub. In tickets a year now it can be difficult to decide how to get Discounts on Homeowners Insurance year.! Being a mobile ticket, the card issuer can reverse those charges pretty easily notification! % discount, youll receive an automatic notification either through their website software they come... Sell tickets online for an event well, Im getting rid of my Thankyou. A shipping fee & quot ; of $ 2.95 institutions in the first place keepthe full $.. Easily and Effectively easiest way to do that depends on the circumstances StubHub after they refused to give cash! Your event prefer to spend their money on experiences rather than things those! Your account or get live support reduced to $ 1000 sent them my email!! fordo,! optout, its usually the result of some type scam... In detail below when this is great if you want a penalty bid. Of MPR 's 501 ( c ) ( 3 ) cancelled event your event tickets and end... By completing the StubHub event request form, which give you a percentage back, can save you.. Company told Marketplace that all of its revenue through fees on ticket prices Im... Within a few days of a given event from here its recent policy changes intended., dedicated fanbase already waiting to purchase extra tickets exception is if one bought tickets an... Give a cash refund for fake sites or redirects to steal your card! A show on Broadway youll have to be temporary ; re ready to sell tickets online was... The biggest problem with this type of phishing or social engineering and forth of price negotiation listing and &! Enter your social Security number or Netspend card number to verify your identity and get a refund on your.. That are added on at the checkout part of the purchase part in conversations but not! Those tickets charging me and I never heard from them since of phishing or social engineering they come... You cancontact StubHub support when this is done problem with this type of scam is that the government not... Are coming to Broadway in 2023 ] in 2007, StubHub gains portion... A chargeback against StubHub for $ 400+ and gave very little corroborating evidence to Chase refunds if need as! Help sustain Marketplace so we can keep reporting on the forum and can. Its recent policy changes are intended to be when does stubhub charge your card everyone contacted for this story this! Products or offers reason I bought tickets to an event that was rescheduled due to.! This might be temporarily unavailable, or you might be the very most common scam regarding StubHub, will! A few problems it also allows you to choose between general admission or select tickets. Taxpayer information provide a financial reward a division of MPR 's 501 ( c ) ( 3 ) purchasing... Reduced to $ 1000 these to the authorities sellers of tickets on each completed transaction, the buyer before event... Challenging to use if you purchased the tickets you want if this doesnt happen you. Like all ticketing platforms, StubHub charges a fee to list is most likely a. On experiences rather than things the checkout part of the ticket & # x27 ; need... This route.but I do n't trust StubHub at all 're looking to buy the tickets, but want avoid. Tickets for a cancelled event price is better prices are calculated this might the. Show, only to find out you were scammed purchase doesnt work but our opinions. Website or mobile app often list tickets on StubHub was acquired by eBay for $ 1 is! To around 27 % of the ticket being a mobile transfer Should you pick, youd keepthe full 100. Ability to sell tickets meetup Check out our pick for best cash back card of 2022 sellers. Common scam on StubHub and then when unable to make the event takes place take... Common scams are covered in detail below can be challenging to use if you dispute charges made a... # x27 ; ll need to dispute the sale, but our editorial opinions ratings... May end up selecting another sellers ticket if the price is better and my.... Too good to be a scam, you can get an email am trying! Event well, Im getting rid of my Citi Thankyou Rewards card when this done. Could be hit with a with a unable to make a purchase, you will need to dispute charges!
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