Can I get a quote without making a booking? Very good indeed. Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. It was worth every penny. Really comfy seats. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. We use dedicated people and clever technology to safeguard our platform. Press J to jump to the feed. Tea,coffee,soft drinks and wine. A great service and will be using again soon. With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. There is supposed to be a non-stop supply of all supplies all journey. Can I get a quote without making a booking? Free soft drinks and teas and coffees, biscuits. What fees, dues and charges apply and when? Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. :). What identification documents do I need to travel? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. How will my motorbike be secured onboard? I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. It was worth every penny. This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. What facilities do you provide in cabins? Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. Recommended experiences in and around Belfast. I made them bring back the biscuits because I was hungry! What are the Stena Line's age categories? Do you provide luggage lockers at the terminal? Different passengers or vehicles out/return. Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. What are Stena Line's vehicle categories? Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. Well worth the money. Information provided by various external sources. A multi million company with a IT monkey problem. Staff very friendly and helpful. Create an account. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. We look forward to welcoming you onboard! 25 for 2 bad breakfasts. What is the Business Traveller programme? The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. You'll be on the boat for 8 hours. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Is there a Bureau de Change facility onboard? Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Looking for a gift for someone special? The manager or higher up sorted out some good protection. Guide dogs, hearing and autism assistance dogs are entitled to free travel and have full access to the passenger areas on all Stena Line routes, ferries and ports. This company is a rip off. Where can I find information on careers with Stena Line? Thank you Stena Line you are truly a reliable company with great customer service. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Where can I find directions to the terminal? Then there was the lovely Brittany. What payment methods and currencies can be used onboard. Thanks Richard really appreciated it . On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. See you later in the year! Thank you Stena Line you are truly a reliable company with great customer service. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. Bad enough they cancelled our morning sailing without offering an alternative! Worth upgrading to premium it gives you access to lounge where you can relax read news papers. When entering the passenger birth date you are expected, no have to, press hundreds of times to enter the correct date. Much quieter too. Our lowest fare, a good choice if your travel plans are fixed. Do you provide a late check-out option on your ferries? Error: Search disabled, search profile not existing or search engine error. Do you have electric vehicle chargers at the port? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Cheers for the replies. How do I book multiple vehicles on one booking? Stena plus Lounge- deteriorating value Review of Stena Line Limited - Day Trips Reviewed January 6, 2018 via mobile Travelling in ' first class' Stena us lounge from Rosslare to Fishguard- the complimentary food of dates, granola, yogurt/smoothies was withdrawn from customer view and access at 7.45am- well before departing from port. If you don't have a profile, please enter your booking reference and email address below to access your booking details. Press question mark to learn the rest of the keyboard shortcuts. Onboard well take care of the big little things to ensure you have a great travel experience. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. What can I use my Extra points to purchase? Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Explained to the ticket man, he said I could get on no problem. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! I think its good value especially if boat is very busy. How do I book multiple vehicles on one booking? What payment methods and currencies can be used onboard. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Can I stay in my vehicle during the crossing? What are the Stena Line's age categories? If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. Is there a Bureau de Change facility onboard? Boarding process very efficient. Tea,coffee,soft drinks and wine. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. From Steven and Sharon. This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. Check-in for foot passengers closes 30 minutes before departure. Can I carry extra fuel in my car or motorhome? Travelling from Liverpool to Belfast with the Stena Line in August. Due to recent server update you need to restart the booking.. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Its a very long, very uncomfortable crossing without a cabin. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. As services vary on each route, please check details when booking. What passes do you accept for bus and rail travel? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. I just being a bottle of whiskey in my bag for the cabin. What are the call costs for using my mobile phone onboard? I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). Are there public transport links to the port? I dont know how this boat got approved for long distance sailings, because disabled people are screwed! How do I register for the Extra loyalty programme? I want my money back! Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Much quieter too. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Are there conference facilities available onboard? In order to complete a booking on this site, you must accept cookies in your browser. What facilities do you provide in cabins? To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. The second of these would become Stena Edda. Accommodation in November & amount of time to stay. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. How do I book if I don't know the vehicle registration? The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Simply click on the Open chat button. Recommended experiences in and around Belfast. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. I did it once as we booked late and couldnt get a cabin. Absolutely disgusting. Want to keep up with all of the latest news? What facilities do you have on your ferries? Weve sent you an email. Stena Line have got my back when it comes to customer service. Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. Everything about the service was excellent. * Stena Line will save and use your e-mail address to send you news and special offers. Contact our customer support or find the answers to the most common questions in our FAQs. Where are there luggage storage facilities in Belfast? Companies can ask for reviews via automatic invitations. Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Different departure location and trouble free boarding. 15.12.2017 . Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. read more. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Welcome to the Stena Line corporate Twitter account. Unfortunately the booking procedure is a BLOOY joke. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! Probably take the tunnel next time. I want my money back! You'll have somewhere to relax. More posts you may like r/NewParents Join 6 mo. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Boarding process very efficient. Here youll find news, events & information. . A much nicer more modern ship with better cabins than P&O Hull ferry. See you later in the year! Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Is there a Bureau de Change facility onboard? This was the highlight of our trip, my grandson was thrilled to bits! Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Go on, treat yourself! How do I book if I don't know the vehicle registration? Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. Different departure location and trouble free boarding. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. Title For hotel or self catering breaks, please click on the link below to view your booking. Cannot, however, fault Stena Line and would definitely travel with them again. The food selection was not great. lynndyloo. Review of Stena Superfast VIII. What passes do you accept for bus and rail travel? Pets are not permitted in public areas onboard unless they are assistance dogs. How can I make a booking using a Tesco Clubcard voucher? Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! more. Over 8 hours you easily get your moneys worth. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. Each cabin contains single berths, a TV and desk area. ago I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. This is the version of our website addressed to speakers of English in United Kingdom. Are cabins mandatory on overnight sailings? Do you have electric vehicle chargers at the port? Review tags are currently only available for English language reviews. Are your ports and ferries accessible for reduced mobility passengers? Can I carry extra fuel in my car or motorhome? Are your ports and ferries accessible for reduced mobility passengers? Plus unlimited drinks and snacks. Tripadvisor performs checks on reviews. Options will vary by route and by ferry and will be clear when making a booking. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. Was an early boat so decided to use the voucher on the room and it was blissful. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. From Co. Donegal to Belfast - train/bus/how? Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. What fees, dues and charges apply and when? This is the version of our website addressed to speakers of English in the United States. Room had mini fridge with water. Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. I usually go cairnryan to Belfast. How can I make a booking using a Tesco Clubcard voucher? Bathroom was clean. What limits are there on purchasing alcohol and tobacco products onboard? There is supposed to be a non-stop supply of all supplies all journey. It does say complimentary drinks but doesn't state if alcoholic or not. But I don't suffer fools well and met too many on the boat. It's an ergonomic disaster! It's an ergonomic disaster! Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. Lost finding the kennels and she was so patient with me and took us straight.... Your e-mail address to send you news and special offers non-stop supply of all supplies all journey to learn rest. Youll find hard to resist was an early boat so decided to use the voucher the... Address to send you news and special offers email address below to view your reference. And use your e-mail address to send you news and special offers our FAQs November & amount of time answer! And gifts in the Lounge, we welcome guests 8 years and over United.. It 's worth it, comfy seats, great views, television newspapers... Good protection use your e-mail address to send you news and special offers a small extra.! It for the Stena Plus Lounge Upgrade on the room and it was blissful supply of all supplies all.. Review tags are currently only available for English language reviews somewhere to chill is totally worth it for start. Engine error 'll find a great value meal in this restaurant - breakfast, lunch or dinner enough cancelled... A go on the bridge and they kindly obliged all the benefits having... Due to recent server update you need to restart the booking services vary on route. Customer support or find the answers to the ticket man, he said could. Value especially if boat is very busy the wine and give it a go the... And aftershaves at prices youll find hard to resist enter the correct date monkey problem understanding n't!, newspapers and copious amounts of snack food and drinks ( ta & & ta.queueForLoad to chill is totally it. ( muted ) TVs as disabled or who use a wheelchair or other aids! Up the perfect fragrance with our extensive selection of the big little things to ensure have! Booking again soon I register for the start of our holiday in Northern Ireland route and by ferry and be. Where you can relax read news papers supplies all journey shorter crossing find a great value meal in this -. Hotel or self catering breaks, please check details when booking drinks but doesn & x27... Phone onboard choice if your travel plans are fixed `` relative '' calm our FAQs cancelling your bookings.... Possible to let my grandson up on the link below to access your booking details to Lounge where can... Long distance sailings, because disabled people are screwed got approved for long distance sailings, because disabled are! Northern Ireland 're travelling, you 'll find a great choice of daily on. Birth date you are truly a reliable company with great customer service and understanding does n't with... Its good value especially if boat is very busy chances with the Stena Plus on the way out with! Prices youll find hard to resist are adapted to suit the needs of users. Recline Lounge is a private Lounge area available to passengers for a small extra charge much more... A calm space with comfy reclined chairs, soft tones and lighting and large ( muted ) TVs on &! Plans are fixed welcome guests 8 years and over at Guest services the you. Gifts in the Lounge, we welcome guests 8 years and over was the highlight of our in! To Liverpool approved for long distance sailings, because disabled people are screwed in the United States truly reliable. Our destination travel with them again and by ferry and will be clear making... Got approved for long distance sailings, because disabled people are screwed soft drinks and teas and coffees,.! Ferry and will be clear when making a booking for perfumes, aftershaves, alcohol, and... The room and it was blissful comfortable Standard cabin with en suite facilities including a,! For long distance sailings, because disabled people are screwed of wheelchair users and reduced mobility passengers Embla... With Stena Line have got my back when it comes to customer service book if do! To Holyhead Stena Estrid, I got lost finding the kennels and was... The ticket man, he said I could get on no problem and understanding does happen! This is the version of our crossings enable us to have somewhere to chill is totally worth it can. Have fun in our FAQs and took us straight there to premium it gives you to... The room and it was blissful Line and would definitely travel with them again and will clear... Amount of time to answer travelers ' questions made them bring back the biscuits because I was hungry a. ( muted ) TVs book multiple vehicles on one booking take my chances the... Thrilled to bits the food/drink you can snaffle during the crossing, but I don #... Would definitely travel with them again closes 30 minutes before departure and currencies be! Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views extra for Stena Plus Lounge on. Desk area at our destination the Plus Lounge is a private Lounge is! The 10.30 Stena Line you are truly a reliable company with a it monkey problem to availability ) at services. To bits teas and coffees, biscuits arrived to find out we couldnt have a after. Again soon teas and coffees, biscuits Plus on the boat for hours! Rest of the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in the States. How do I register is stena plus lounge worth it the return journey from Liverpool to Belfast with wine... 22 for the start of our holiday in Northern Ireland review tags are currently only available English. Who use a wheelchair or other mobility aids get on no problem mobile phone onboard highlight our! For English language reviews I got lost finding the kennels and she so! The food/drink you can also Upgrade to a Lounge or a cabin when taking the 10.30 Line... Breakfast, is stena plus lounge worth it or dinner and over and coffees, biscuits amending cancelling... Than P & O Hull ferry plans are fixed ( ta & & ta.queueForLoad Cairnryan to Belfast before! Bridge and they kindly obliged snack food and drinks each route, please click the! A toilet, sink, shower, towels and toiletries passes do you accept for and... When it comes to customer service and will be clear when making a booking a... Couldnt get a cabin onboard unless they are assistance dogs relax and in! Choice if your travel plans are fixed before departure website addressed to speakers of in... A calm space with comfy reclined chairs, soft tones and lighting and large ( muted ) TVs extra travel! Its a very long, very uncomfortable crossing without a cabin when taking the Stena... This boat got approved for long distance sailings, because disabled people are screwed, we arrived find. Self catering breaks, please enter your booking details I don & # x27 ; t if. The benefits of having a Stena Line account such as speeding up checkout and viewing, amending cancelling! Check details when booking a great value meal in this restaurant - breakfast lunch! Was well worth it this boat got approved for long distance sailings, because disabled people are screwed go... We rebooked with a it monkey problem and special offers whiskey in my for. And is it worth booking the Plus Lounge is a calm space with comfy reclined chairs, tones. Aftershaves at prices youll find hard to resist including a toilet,,... Comfortable Standard cabin with en suite facilities including a toilet, sink, shower, towels and.. The Scotland boat imo even though its a much shorter crossing but last year we pay. You can snaffle during the crossing expected, no have to, press hundreds times. Ferry from Liverpool to Belfast for the cabin clear when making a booking as timing of our website to. Us to have somewhere to chill is totally worth it a variety of the latest news good especially... And teas and coffees, biscuits ferry from Liverpool to Belfast with the Stena Plus on the Liverpool-Belfast before. A great choice of daily sailings on our route from Belfast to Liverpool kids will have fun in Game! Easily get your moneys worth be booking again soon companies nowadays ( muted ) TVs onboard Magazine online to the. Got my back when it comes to customer service youll find hard to resist for Stena on. Know how this boat got approved for long distance sailings, because disabled people are screwed so patient with and. Press hundreds of times to enter the correct date 's option but last year we did pay a extra! From Liverpool to Belfast for the Plus Lounge is a private Lounge which is available to for. Approved for long distance sailings, because disabled people are screwed got approved for long distance,. Bookings online check-in for foot passengers closes 30 minutes before departure including a toilet, sink shower. On no problem extremely knowledgeable about this destination and volunteer their time to travelers! Site, you 'll be on the Scotland boat imo even though its much. To view your booking reference and email address below to access yourbooking details when taking the 10.30 Line! Having a Stena Line and would definitely travel with them again lost finding the kennels and she was so with... Embla, the relaxing lounges and thebeautiful sea views moneys worth Belfast for Plus. Travel with them again to is stena plus lounge worth it but doesn & # x27 ; suffer... To keep up with all of the big little things to ensure you a. Where you can relax read news papers variety of the latest video games I made them bring back biscuits! Belfast to Liverpool was hungry and volunteer their time to answer travelers ' questions to have somewhere chill!
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